| Web Email What is going on with the Wow web email, it seems as if I can only use it for awhile before it errors out and pops up a "synacor" error message.
"There was a problem accessing this resource, please make sure you are logged in to the portal." |
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| I'm getting that on multiple PC's and browsers now. I.E. 9, Chrome, Firefox, Android Browsers (default and Chrome).
Not sure what is causing it. |
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 WOW_DanPremium
join:2011-03-24
Naperville, IL
kudos:22 | We currently are not experiencing issues with the webmail platform. The issue you're describing though does sound like a cookie issue. This can sometimes be resolved by just logging out of the WOW portal page and logging back in. If that does not work, clearing your cookies for the WOW portal page, logging out and back in should resolve the problem. |
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| reply to DavidDay22
How do I clear just my WOW cookies and not every cookie I have?
Got a list of cookies I should search for? |
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| reply to DavidDay22
Remove any that have wowway or wow listed as the domain.
I find it odd that 2 different people are having the same problem to the same message and its not an issue with Zimba. |
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| I have tried multiple browsers and computers. At work I have half a dozen VMs with an assortment of browsers, the same behavior regardless of Windows version, XP thru 8, or browser |
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WOW_DanPremium
join:2011-03-24
Naperville, IL
kudos:22 | If you're still experiencing issues with your webmail login, please send me a private message with your username and account number and I can try and test it from my side. You do not need to provide me a password. |
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