said by jcondon:
You say you ordered online? If so you should have received several emails from them. One thanking your for your order and listing what you ordered including price. I also got one a day or two after service was turned on thanking me again.
Did you not get any of those emails?
2 months ago I picked up a cable card at the local Verizon store and they emailed me before I made it home confirming / thanking me for my order.
Verizon has been hit or miss on this lately. Many of us who ordered during the 1/22 glitch didn't receive any emails. Some did with pricing and other just got a generic welcome to FiOS email.
The last time I picked up a CableCARD they didn't send me an email even though I had gotten it three times before that for other cards.