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dnc

join:2013-03-21
Pickerington, OH

WOW Ultra TV issue with 2 Xbox 360s

ARRIS MG5225G-NA

I have 2 Xbox 360s that I would like to use at the same time with open NATS. I have attempted every configuration available. Port Triggering/Forwarding, Virtual Servers, and DMZ. The UPNP feature is enabled.. However it does not appear to be working.

I recently switched over to WOW from another provider and I had no issue with this before. Do I need to get another IP address to resolve this issue? Is there a firmware upgrade for this gateway? I did not expect this to be an issue prior to switching. Any suggestions would be appreciated!

Thanks!


AlexE4

join:2006-12-16
Park Ridge, IL
Reviews:
·WOW Internet and..

Most likely both Xbox's are fighting for the ports they require to use Xbox live... take a look at this thread to better understand your problem.

»WOW ARRIS Media Gateway Port Forwarding UPNP


dnc

join:2013-03-21
Pickerington, OH

Thanks for the reply

I read the thread and our issues are one in the same. I was hoping that a solution or workaround has been created. Or possibly there is something that WOW could configure on the back end that would correct this issue. I find it hard to believe that an ISP would not have a solution for this.

This particular Gateway's GUI interface is not very feature rich. Considering it handles telephony/video/routing. The scope of settings we are able to configure are not very robust.

I will call WOW again to verify. I have been on the phone with them 3 days in a row for various reasons and I had the service installed just last week.

Otherwise if anyone has any other suggestions I would be all ears. I have considered hooking up a Win2003 Server and setting it into the DMZ and hooking it into a switch. Then routing all my internal traffic through the server. However, Why should I need to go through all the trouble when it should work as is.

Thanks!


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