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Wheaton, IL
reply to fish23

Re: cable box

If you're having problems then by all means have them come out. If you just want another box, or an old one picked up, better to call and have them ship you a new one with a return label, usually only $10. If you want COMCAST/XFINITY to come out and "install/deliver" one to you, probably like $30. If you need an old one picked up, also probably like $30, as that takes away "manpower" from those who are having trouble with their service, to just pick up a box, something that can easily be shipped back to COMCAST/XIFINITY. Since USPS, UPS, and FED Ex will all come to your door for free, and pick up the box, with the shipping label that COMCAST/XFINITY sends you.

I do this for a living

Dover, DE
if the box is having an issue, it doesnt cost the customer anything for the tech to come out
I'm better than you!