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TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:13

2 edits

MODEM - Options

Hey Gang,

Here's where I'm at with the modem situation.

We're not ready to go live yet with this (ETA 1-2 weeks) but I figured I'd update everybody on here as we work to implement it all.

For Bell Sagemcom options:

- Purchase VDSL Sagemcom modem: $130

- Finance/Rent-to-own Sagemcom modem: $60 down + $15/mth for 6 months. (first month $75)

- Buyout existing rental modems: $85 (this includes Cellpipe and Sagemcom modems)

- Existing rentals can either stay or buyout but new signups will no longer have a rental option.

- BYOM: bring your own modem is always welcome too!

For DOCSIS3 modem:

- Finance/Rent-to-own D3 modem: $30 down + $15/mth for 6 months. (first month $45)

The net effect on the Finance options is that the upfront costs are effectively cut in half. This is to help those who are looking for ways to spread costs over time.
--
Marc - CEO/TekSavvy

da_guy2

join:2003-06-10
Kanata, ON

OK so let me get this straight if we currently don't have a VDSL modem our best bet is to sign up ASAP and rent the modem for one month ($8) then buy it out in a couple weeks when that option is available ($85). So $93 total vs 130. Is this correct?



Phibian

join:2009-06-01
Ottawa, ON
Reviews:
·TekSavvy DSL

reply to TSI Marc
Will new signups HAVE to either rent or purchase?

If they are allowed to BYOM why would existing users not be allowed to return the modem to Bell and "buy" their own...

I'd really rather not give Bell more money for those junk modems (even at 85 each)... since I already have working modems. The cellpipes have been sitting in their boxes for nearly a year now.



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:13

reply to da_guy2

said by da_guy2:

OK so let me get this straight if we currently don't have a VDSL modem our best bet is to sign up ASAP and rent the modem for one month ($8) then buy it out in a couple weeks when that option is available ($85). So $93 total vs 130. Is this correct?

well, no. for those who recently signed up.. i.e. like this month. it will be the delta.. I'm still working out the details but this is more the general gist of it all.
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:13

reply to Phibian

said by Phibian:

Will new signups HAVE to either rent or purchase?

If they are allowed to BYOM why would existing users not be allowed to return the modem to Bell and "buy" their own...

I'd really rather not give Bell more money for those junk modems (even at 85 each)... since I already have working modems. The cellpipes have been sitting in their boxes for nearly a year now.

opps forgot to mention that one.. yeah.. BYOM is always possible.
--
Marc - CEO/TekSavvy


Phibian

join:2009-06-01
Ottawa, ON

Ok so I can return 2 modems to Bell and drop the current rental? That would be great.

Just let me know when and how we are supposed to return them. Will they send us shipping labels like they did for exchanges?


Legobrandon

join:2013-03-17
Richmond, BC

reply to TSI Marc
What modems are compatible with Cable 25 in BC? I want to see if I can find one cheaper at a third part retailer.


tjmone

join:2011-02-01
Toronto, ON

reply to TSI Marc
Can anyone direct me to a thread with a list of vdsl modems we could use?

If not, a new thread with that info would be greatly appreciated.

I've heard some people say that the Sagemcom is the only option, but others who say some competing models work just fine.



andyb
Premium
join:2003-05-29
SW Ontario
kudos:1

yea I'm wondering if the Modems Quest used would work.Maybe even an at&t uverse modem?


skyR

join:2007-01-14
Toronto, ON

reply to TSI Marc
So can we use the Zyxel modem or does BYOM really mean Bring Your Own Sagemcom...?


Majromax

join:2012-09-02
Dollard-Des-Ormeaux, QC

reply to TSI Marc
Any word on plans for those of us with a Cellpipe?



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:13

said by Majromax:

Any word on plans for those of us with a Cellpipe?

you can buy those out too.
--
Marc - CEO/TekSavvy


modemquest

@apexcovantage.com

reply to TSI Marc
Awesome news Marc! Two questions:

Does BYOM mean any compatible modem or just a sagemcom bought someplace else?

Is Bell asking for modem HW identification? e.g. someone sells you a modem on ebay, bell asks for serial number claims it's a rental and won't activate it? If so will there a method of checking potential modems before buying?


tjmone

join:2011-02-01
Toronto, ON

reply to TSI Marc
Ok.

So our list of acceptable vdsl2 modems is now:
- Sagemcom 2864
- Cellpipe 7130

Unconfirmed models:
- Huawei HG610 "Works Great" according to usuckbell, but it seems an Alcatel 7330 SLAM is needed for that model. (usuckbell)
- ZyXEL Prestige 870H-51A v2, also works on Alcatel 7330 SLAM (simplepanda)

I'm used to ADSL modems that simply work on ADSL connections. For whatever reason, it seems that not all VDSL2 modems are compatible. Am I right, or are people just blowing smoke and any VDSL2 modem should work?

Please forgive my ignorance on this, but some direction would be very helpful.


TypeS

join:2012-12-17
London, ON
Reviews:
·TekSavvy Cable

said by tjmone:

Ok.

So our list of acceptable vdsl2 modems is now:
- Sagemcom 2864
- Cellpipe 7130

Unconfirmed models:
- Huawei HG610 "Works Great" according to usuckbell, but it seems an Alcatel 7330 SLAM is needed for that model. (usuckbell)
- ZyXEL Prestige 870H-51A v2, also works on Alcatel 7330 SLAM (simplepanda)

I'm used to ADSL modems that simply work on ADSL connections. For whatever reason, it seems that not all VDSL2 modems are compatible. Am I right, or are people just blowing smoke and any VDSL2 modem should work?

Please forgive my ignorance on this, but some direction would be very helpful.

I've asked the same thing and haven't really gotten a concrete answer. I think the most solid answer I've heard is Bell jumped into VDSL2 before the it was made a standard and invested in equipment that wasn't yet standardized. So now they have a mix of equipment that don't all play well together. That is how I understand it thus far and why certain modems will not work with certain remote equipment.

InvalidError

join:2008-02-03
kudos:5

said by TypeS:

I've asked the same thing and haven't really gotten a concrete answer. I think the most solid answer I've heard is Bell jumped into VDSL2 before the it was made a standard and invested in equipment that wasn't yet standardized.

The exact story is that the chipset used in VDSL2 Stingers was sold as ADSL2+ software-upgradable to VDSL2 but hardware bugs in the first two generations of those chipsets made it impossible to completely meet the VDSL2 spec so the next best thing Alcatel/Ikanos could do is issue custom modem firmware to work around the remote bugs. The 3rd/4th generation Ikanos chipsets are supposed to work properly.

The joys of buying pre/draft-whatever hardware... you never know for certain whether or not it will actually deliver on the final spec.

Gruesome

join:2007-10-18
Milton, ON

reply to TSI Marc
So if I read this correctly we can bring our own Zyxel modem to the party. As long as we know what remote we'll be connecting to. Will Teksavvy be able to give us this information based on our address/phone# ?


GTAmissions1

join:2013-03-18

reply to TSI Marc
I am a bit confused on what you mean "It will be the delta." Because I just signed up this month and getting it installed hopefully on March 26, 2013, but I am looking forward to the new DSL service which is running on the FTTN. DSL 15/10 to be exact.



neuromancer1

join:2007-01-22
York, ON
Reviews:
·TekSavvy Cable

reply to TSI Marc
- Finance/Rent-to-own D3 modem: $30 down + $15/mth for 6 months. (first month $45)

This pretty high for a DCM746 cable modem that sell for $76 CAD on the internet. People should be aware that are considering this should option that this extremely expensive.


videonerd

join:2007-01-21

1 edit

reply to TSI Marc
If we buy the Sagemcom modem, will it still come with the locked-out Bell firmware? If we buy them outright, we own them and shouldn't be crippled or locked (like cell phones) in any way.

Will Teksavvy support using third-party routers? With Bell, the moment you admit you use a third-party router you hit a brick wall with tech support whether it's clearly Bell's fault or not (eg. Bell disconnected my line... but I stupidly said I have a Juniper router hooked up which meant the tech guys refuse to do any troubleshooting.) And you can't lie - the Bell tech saw I had 1 PC and 1 Mac connected to my then-resetted router. As much as I see that being helpful for troubleshooting, it's an invasion of privacy if I didn't specifically allow that to take place?

This is what I'm mulling over... currently on cable 18/1, seems like the best choices for me are

DSL 15/10 300GB cap w/dry loop = $50/mth
Cable 25/2 300GB cap = $45/mth

I have both an existing Sagemcom and DCM476.. gotta pay another "install" fee if I switch back to DSL and all I gotta do is plug in the modem. Ergh.

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