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pflog
Bueller? Bueller?
MVM
join:2001-09-01
El Dorado Hills, CA

pflog to Madtown

MVM

to Madtown

Re: [Speed] Speed problem after the Upgrade. California Per4manc

Weird, looks more like you're configured for 20/5. I haven't heard of that particular configuration.

Is this over wired or wireless?
Madtown
Premium Member
join:2008-04-26
93637-2905

Madtown

Premium Member

said by pflog:

Weird, looks more like you're configured for 20/5. I haven't heard of that particular configuration.

Is this over wired or wireless?

Wireless

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

tshirt to pflog

Premium Member

to pflog
It showed 'no shaper' on the upstream.
My guess is he's seeing the upgrade to what was the 20/2-4 version (a lot of places got that after/instead of 16/2 for performance) with no upload limit applied. he may need the new config pushed again.
The wireless and or router/network setting may also be limiting his results.
Madtown
Premium Member
join:2008-04-26
93637-2905

Madtown

Premium Member

said by tshirt:

It showed 'no shaper' on the upstream.
My guess is he's seeing the upgrade to what was the 20/2-4 version (a lot of places got that after/instead of 16/2 for performance) with no upload limit applied. he may need the new config pushed again.
The wireless and or router/network setting may also be limiting his results.

It wasn't limiting my results before the upgrade. What settings should I change if any?

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal

MVM

What do your speeds look like using Comcast's speed test via IE?
Madtown
Premium Member
join:2008-04-26
93637-2905

Madtown

Premium Member

said by Johkal:

What do your speeds look like using Comcast's speed test via IE?

I use Firefox. I don't use IE.

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal

MVM

So do I, but try IE with it.
Madtown
Premium Member
join:2008-04-26
93637-2905

Madtown

Premium Member

said by Johkal:

So do I, but try IE with it.

»stage.results.speedtest. ··· 9072.png done with IE

Johkal
Cool Cat
MVM
join:2002-11-13
Pennsyltucky

Johkal

MVM

Consistent. I was hoping it was the ShaperProbe anomaly, but it wasn't.
Madtown
Premium Member
join:2008-04-26
93637-2905

Madtown to tshirt

Premium Member

to tshirt
said by tshirt:

It showed 'no shaper' on the upstream.
My guess is he's seeing the upgrade to what was the 20/2-4 version (a lot of places got that after/instead of 16/2 for performance) with no upload limit applied. he may need the new config pushed again.
The wireless and or router/network setting may also be limiting his results.

How do I get the new config pushed again?

tshirt
Premium Member
join:2004-07-11
Snohomish, WA

1 recommendation

tshirt

Premium Member

call in to tech support and explain the speeds problem, ask politely if they can push the config again.
It's worth directly connecting to the modem beforehand so there are no disagreement as to where the problem is.
It is possible something in your area prevents you/your neighborhood from getting the faster speeds but this would be the next step towards solving the problem.