US Telco Support > Verizon > Verizon Fiber Optics > Can No Longer Reach A Website - Weird

Can No Longer Reach A Website - Weird

I can get there...

reply to SRF26
Works fine from my connection. Probably the site was down.

reply to SRF26
No problems here either.

To release your IP address lease see »Verizon Online FiOS FAQ »How do I release my DHCP lease

Thanks everyone. I am going to release my current FiOS IP and get a new one. Hopefully this will resolve the issue. I'll give you an update later.

Regards...JL

I ran this tracert to www.nikoncafe.com and it crapped out after the 10th hop. Can someone please run a trace and post the results for me. I want to see what is beyond the 10th hop.

10 38 ms 33 ms 35 ms ae-101-3501.edge2.Chicago2.Level3.net [4.69.158.1]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

TIA....JL

This is from VA Beach:

 1  wireless_broadband_router (192.168.1.1)  6.663 ms  4.175 ms  3.872 ms
 2  l100.nrflva-vfttp-28.verizon-gni.net (173.71.147.1)  12.759 ms  12.148 ms  11.851 ms
 3  g0-3-4-7.nrflva-lcr-22.verizon-gni.net (130.81.191.70)  12.277 ms  14.865 ms  12.426 ms
 4  xe-0-1-8-0.phil-bb-rtr2.verizon-gni.net (130.81.209.48)  19.992 ms  22.535 ms  25.234 ms
 5  0.xe-7-3-0.br1.iad8.alter.net (152.63.3.125)  30.732 ms  28.285 ms  29.901 ms
 6  te7-4-10g.ar3.dca3.gblx.net (64.212.107.157)  30.009 ms  29.764 ms  29.906 ms
 7  giglinx.tengigabitethernet3-1.ar5.chi2.gblx.net (208.49.135.162)  56.420 ms  59.427 ms  58.127 ms
 8  lw-dc2-core3-te9-1.rtr.liquidweb.com (209.59.157.224)  64.636 ms  66.335 ms  64.892 ms
 9  lw-dc2-sec2-dist3-po1.rtr.liquidweb.com (209.59.157.222)  65.177 ms  63.499 ms  64.634 ms
10  nikoncafe.com (67.225.138.55)  65.438 ms  65.435 ms  64.995 ms
 

Thanks for taking the time to post your trace.

Regards...JL

reply to SRF26
From Harrisburg, PA suburbs:

traceroute to www.nikoncafe.com (67.225.138.55), 30 hops max, 38 byte packets
 1  L100.HRBGPA-VFTTP-12.verizon-gni.net (98.117.0.1)  1.610 ms  1.381 ms  1.542 ms
 2  G9-0-4-112.HRBGPA-LCR-01.verizon-gni.net (130.81.137.120)  4.081 ms  3.690 ms  3.816 ms
 3  P12-0-0.HRBGPA-LCR-02.verizon-gni.net (130.81.27.185)  16.285 ms  16.194 ms  16.245 ms
 4  so-12-1-0-0.RES-BB-RTR1.verizon-gni.net (130.81.28.254)  15.842 ms  16.123 ms  15.872 ms
 5  0.xe-1-1-1.BR2.IAD8.ALTER.NET (152.63.7.225)  13.897 ms  13.998 ms  14.071 ms
 6  te4-4-10G.ar6.DCA3.gblx.net (208.178.58.121)  23.842 ms  64.212.107.57 (64.212.107.57)  14.167 ms  14.202 ms
 7  GIGLINX.TenGigabitEthernet3-1.ar5.CHI2.gblx.net (208.49.135.162)  42.062 ms  42.100 ms  42.055 ms
 8  lw-dc2-core3-te9-1.rtr.liquidweb.com (209.59.157.224)  144.480 ms  50.112 ms  50.202 ms
 9  lw-dc2-sec2-dist3-po1.rtr.liquidweb.com (209.59.157.222)  49.494 ms  49.381 ms  49.392 ms
10  nikoncafe.com (67.225.138.55)  46.620 ms  46.636 ms  46.447 ms
 

reply to SRF26
Have you tried just typing in the sites IP into the url bar?

Thanks for your suggestions.

At this point I've determined it is either related to my FiOS IP address or my Nikoncafe account. It isn't a DNS issue because it resolves the URL when I ping it. I still cannot connect when I use the site's IP address.

I will be be out of the house for a few hours later today and will power off the Actiontec router before I leave. Hopefully my current IP address will expire and I will get a new one. I tried to release it through the router's utilities, but it keeps renewing the current address.

I will also try to access the site from another location and see what happens.

Thanks again....JL

reply to SRF26
I have no issue either and as a Nikon user I visit that site every day.
Hopefully you can get this issue resolved. I think that the best Nikon forum.

gugarci,
I tend to visit Nikoncafe on a daily basis and I'm annoyed I can't access it now. My handle is SRFast on the forums.

I have determined my problem is NOT related to my Nikoncafe account. I tried to load the site using the "InPrivate Browsing" feature and I still couldn't connect. Even if my account was hosed, using "InPrivate" would have loaded the site's home/login page. At this point, all the evidence points to an issue with the FiOS IP.

Regards....JL

Problem Resolved

reply to SRF26

I don't remember the exact IP address, but it was 108.nnn.nnn.106.

It was a very strange situation and all I know is that after being issued a new FiOS IP address, everything was back to normal.

Regards...JL

reply to SRF26

Re: Can No Longer Reach A Website - Weird

I doubt that a 5-10 minute power down will expire your IP address. I recommend you power off the router before going to bed and power it back up in the morning. There is a way to release the IP via the Actiontec menus, but I couldn't get it to work. Here's a YouTube video on how to do it:
www.youtube.com/watch?v=8co-YCzh2zw

Good luck...JL

reply to margaf77

Re: Problem Resolved