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join:2013-03-22

DSL service related questions

Hi, I am currently a Teksavvy client for the DSL 6 and the telephone services in Ottawa. I am considering upgrading the line speed to 15/10 and cancelling the telephone service forcing me to pay for a dry loop. I have a few questions:

1) Upgrading the line speed to 15/10 will I loose my monthly referrals credits?
2) My telephone service appears on the bill as "Band B1F" for $18.35. Stopping my telephone service and going to a dry loop how much will it cost per month.
3) Is there an additional charge or activation fee for a dry loop when cancelling a telephone service?
4) Is the charge for upgrading the lines speed $25 or $50?

Thank you


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
Hello,

Here are the answers:

1) No
2) Can you please PM me your full address so I can check the Band for you.
3) There used to be but they are gone according to (»[DSL] NEW RATES - Bell Ontario - Update)
4) $50

Let me know so I can check the Band Rate.

Also, if you get TekTalk Unlimited, The Band Rate would vanish

»[TekTalk] NEW TekTalk PROMO - Digital Home Phone

Cheers,

Andre
--
TSI Andre
Director of Service Delivery

TekSavvy Website | TekSavvy Blog