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watts3000

join:2002-01-21

[CATV] problems with cable card Cisco STA 1520 tuner adapter

Guys I'm having problems with a Cisco STA1520 tuning adapter I have this hooked to an HD Home Run Prime the problem is the light never stays solid green on the adapter it is always constantly flashing. So if anyone out there has any advice I would really like to hear it a Charter rep came out today and he was not able to get it working he actually rescheduled another appointment for next week. I can actually pull a channel scan and get several channels but I have a ton of channels missing for example ESPN,TNT, Cartoon Network just to name a few.

sittin_tech

join:2004-04-13
Rochester, MN
kudos:1

Sounds like the tuning adapter isn't communicating with the head end causing your switched digital channels not to work. Could be anything from a missing code in the billing system to a bad fitting in the house.

Edit:
Misread that the first time. Can you only get local or public access channels?


watts3000

join:2002-01-21

I called back in to customer service the rep told me that my account was provisioned wrong he basically reprovisioned the account. Now I'm able to pull back all channels expect the ones below also the tuner adapter light is still flashing instead of being solid green.

FS South HD
SportSouth HD
MLB Network HD
G4 HD
Turner Classic Movies HD
AMC HD


watts3000

join:2002-01-21

This turned out to be a bad cable card and tuner adapter.


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