mdavej
join:2004-06-09
Greenville, SC | [HSI] Old 3Mbps Internet plan now 20Mbps! For those of you still on the old 3Mbps plan, I just saw a big speed increase in my market. As you know, a couple of years ago this plan was $20, then went to $25 last year and just recently up to $30.
Just as I was about to drop Charter and go back to DSL, they finally gave me a little more value for that 50% price increase over the past 2 years. While I'm not happy with the price, I am satisfied with the speed and the ability to keep a $30 plan versus the $47 plan that it the lowest offered to new customers now. However, they do call quite often, trying to get me to change plans.
So if you're on the old plan, hang in there. Hopefully you'll get a big bump in speed as well. |
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mikiee
join:2009-06-10
Saint Louis, MO | Good luck retaining that price. Don't be surprise if one of these months your bill goes up to $54.99 just like that. Smoke em while you got em. |
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| reply to mdavej
Just out of curiosity, how did they notify you of the speed bump? |
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| reply to mdavej
Absolutely NOTHING locking you into that price. Can you say price increase in the future? LOL |
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mdavej
join:2004-06-09
Greenville, SC | reply to mdavej
I got no notice of the speed increase whatsoever. I just read a rumor that it might happen, and started checking every week.
I agree with you guys that Charter will eventually screw me over again. I just hope I can at least ride this out another year. By then maybe I'll have a few more alternatives. |
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| reply to Confidence
said by Confidence:Just out of curiosity, how did they notify you of the speed bump?
Since when does Charter notify anyone of speed increases? I've NEVER been notified by them officially and usually only find out from this site, or by simply noticing that internet is faster. 
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The Firefox alternative.
»www.mozilla.org/projects/seamonkey/ |
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 msmisfit
join:2004-09-13
Lawrenceville, GA
kudos:2 | I've received e-mail notices of speed increases in their monthly mailings, which I imagine many people choose not to accept or read.  |
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Tanker
join:2012-09-18
Montgomery, AL | said by msmisfit:I've received e-mail notices of speed increases in their monthly mailings, which I imagine many people choose not to accept or read.
I've not received an email on speed increases (I archive all email) from Charter; what exactly was said? |
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msmisfit
join:2004-09-13
Lawrenceville, GA
kudos:2
1 edit | Sorry, I don't remember... it was just a blurb among whatever else they were announcing/pushing for the month. It wasn't personalized, or a special notice of any kind.
Forgot to say it was always after reading about them here, and I'm not sure I read about the last one in the mail. My memory is atrocious.  |
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mdavej
join:2004-06-09
Greenville, SC | reply to msmisfit
said by msmisfit:I've received e-mail notices of speed increases in their monthly mailings, which I imagine many people choose not to accept or read.
Well I'll be dipped in chocolate. Here's what my latest bill says on the first page:
"Important Message about your Charter Internet
Service - Great news! During the month of March your
Internet speed will be increased."
Since I'm paperless, I rarely open the pdf bill unless the numbers don't look right. So I really was notified but didn't notice.
BTW, my old package is called "Internet Lite Service". |
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