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Technicholas

join:2010-11-11
Winterset, IA

Verizon Broke my line

I have been having service issues all day I called in and had them refresh my line, and now I cannot do anything. I cannot make or receive calls when someone calls me my phone # is disconnected. I have a 4G LTE device Galaxy S3 and they cannot get it to activate a older device due to some "future order" and they are clueless. I am frustrated! All I can do with my phone is receive text messages and use 3G grr.

Been on the phone all day through 10+ different reps.


MagicalPig

join:2008-07-25

At this point it may be easier to go to a Corporate Store. Looks like a ride at 20 and 23 miles to the nearest one from your listed location.
Unless it magically fixes itself then is all good


Technicholas

join:2010-11-11
Winterset, IA

Ticket is open with MTAS Helpdesk nothing they can do its on the network side.


Technicholas

join:2010-11-11
Winterset, IA

My service is still NOT working no call forwarding is enabled I have asked them to turn it on too and have my calls forwarded but they could not even find me in their switches.


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