Reviews:
 ·TELUS
| Locked out of Actiontech can not use Own ROuter I have been using my own stand a lone router with the Action Tech from telus for a while now. Things went wrong had to go in and check some settings on the actiontech and foun the root and tech accounts have had their pwds changed. I know we are not to share info regarding the pwds here but what are users to supposed to do when they want to use their own hardware? Are we supposed to try to bruteforce the login to find the password to be able to use our own hardware? |
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| Wish I knew it.
Just noticed I was locked out as well. Looks like there was a very sneaky update with no firmware # change to lock us out.
There was a member here that said you could find out by dumping the tsop? and reading the file in a hex viewer.
If that member is still active, I wish I remembered who they were so I could ask them how to read the tsop on the actiontec.
Grrr..... All in one modem/routers suck  |
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| reply to DanteX
Wow... glad I disabled the auto update... That is very shady indeed. I recall the last tech call the dude wants me to reset my modem. I was like I aint updating the new firmware. |
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| reply to DanteX
It is totally Unacceptable for telus to prevent people from using their own hardware.
Does telus really want people to resort to bruteforcing? |
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 pfakPremium
join:2002-12-29
Vancouver, BC | reply to SuperBORG
So they rolled out a "fix" to V57 firmware?
There was an XSS vulnerability in V57 and below that would permit remote sites from changing configuration values - which could either brick your modem, or use to direct your computer to malware sites.
Glad to see it's been "fixed"! (As in, they changed the passwords .. until someone /discovers/ them again.)
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The more I C, the less I see. |
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| reply to DanteX
The normal admin account seems to work. But who knows if I actually got the update or not, since its still a 57 firmware. |
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| I heard if you factory reset your modem the current passwords we know about will work going to give it a try later. |
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| So if you were already bridged, I don't get how you are locked out of using your own hardware. You can still check the line stats with the regular admin account while bridged. You can also power cycle the modem without losing bridge mode.
There is also a way to bridge using the regular admin login. |
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| said by ruiner:You can also power cycle the modem without losing bridge mode.
"resetting" the modem and power cycling are two different things. |
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| reply to DanteX
I know this is unrelated, but I was too lazy to create a new post.
How do you force update an Actiontec V1000H?
I have a friend who is still on the 31.30L.55 firmware. |
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| reply to DanteX
I noticed they changed the tech password last week. This is starting to get really annoying. I know why Telus doesn't offer a bridging option - because they want to cut down on support costs, however, I'd pay for it so it seems like they're losing a business opportunity. |
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Symtex
join:2005-04-06
Burnaby, BC
kudos:15 | reply to DanteX
said by DanteX:It is totally Unacceptable for telus to prevent people from using their own hardware.
Does telus really want people to resort to bruteforcing?
Let get the fact straight. It not because the modem is sitting in your house that you own it. You do not own the Actiontech. It was loan to you for free.
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I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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| I was out of line and I apologize. I just come from a generation where we sign up for service with an ISP and all you get was a modem and you were free to use your own hardware for routing. |
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Symtex
join:2005-04-06
Burnaby, BC
kudos:15 | said by DanteX:I was out of line and I apologize. I just come from a generation where we sign up for service with an ISP and all you get was a modem and you were free to use your own hardware for routing.
That doesn't mean I don't agree with you. I would prefer the same thing but as far as the modem portion of the Actiontech is actually really good. It the router/wireless antenna that is less.
Since I got Loop bonding at home. I was forced to use an Actiontech V2000. I disabled the antenna and use my own wireless access point. I don't run any webservices or any internal server so the cripple router part doesn't bother as much
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I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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| Oh the modem works perfectly its the performance of the router and wireless that grinds my gears.
How does the V2000 differ compared to the V1000h |
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Symtex
join:2005-04-06
Burnaby, BC
kudos:15 | said by DanteX:Oh the modem works perfectly its the performance of the router and wireless that grinds my gears.
How does the V2000 differ compared to the V1000h
It the same cripple interface. The only difference is for the loop bonding part.
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I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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| reply to DanteX
said by DanteX:I was out of line and I apologize.
Shame on you for thinking you could use what you pay for. Shame, shame, shame.
BTW, if you can't use your own modem so that you can bridge it for your router (or access your modems full capabilities), you can always switch to a wholesaler and then buy your own modem w/o any locked out firmware over in Telus land.
Matter of fact, there is a CRTC proceeding going on now in regards to locked out firmware and modems. You should acquaint yourself with it and submit a comment to the CRTC on what you guys/girls just experienced with Telus.
See:
»CRTC 2013-80 Optional Upstream Speeds, DSL Modem Cert
Although it is geared towards wholesale, I think it is in your best interest as paying consumers (cherished customers?) to bring this factoid up. After-all, Telus will be mouthing off about how great they are in that filing as well.
Do or don't. I would. Nothing lost and maybe some consumer rights to gain at the end of it. Be it if one day you switch to wholesale or stay with them. At least you are fighting back in some way. |
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| 'What you pay for'?
Like Symtex said, the Actiontec was a loan to you. You got a free modem RENTAL. It still belongs to Telus. If you actually bought the modem from a 3rd party, then go ahead and mod it/ bridge it/ do whatever you want with it. |
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| I payed Telus $120 for mine (did not want to pay $5 per month modem rental fee at the time when I first got it, so I opted to pay for the modem.) So I own the v1000h that's sitting in my utility room.
I'm locked out as well. Think I could get a refund since I cannot access the root settings on my device?
said by Tornado15550:'What you pay for'?
Like Symtex said, the Actiontec was a loan to you. You got a free modem RENTAL. It still belongs to Telus. If you actually bought the modem from a 3rd party, then go ahead and mod it/ bridge it/ do whatever you want with it.
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| ZING!! |
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