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Mike2009

join:2009-01-13
Ottawa, ON
kudos:3
reply to nanook

Re: [DSL] DSL 25 Install Tech visit

What's the exact profile for 17/1?



nanook
Premium,MVM
join:2007-12-02
Reviews:
·TekSavvy DSL

said by Mike2009:

What's the exact profile for 17/1?

"Data Rate: 17981 1085 kbps" as reported by my TD-W8961ND modem/router.


Mike2009

join:2009-01-13
Ottawa, ON
kudos:3

OK thanks!



TSI Jonathan
Premium
join:2011-08-24
canada
kudos:10
reply to darrylr

Hi darrylr,

Good to hear it's all taken cared of If you would like for us to look into a few things for you please feel free to reach out to us in the direct forum -> »TekSavvy Direct.

Cheers,

TSI Jonathan
--
E-Services Team Leader
Authorized TSI employee - Teksavvy Solutions Inc.


KINgGh0sT

join:2007-09-26
reply to pc8888

Bell guy came for me called ahead and said he was heading to install the dry loop at the Node and then head over in a half hour. 10 mins later I was on and speed test showed a 25/10 rate... Said the numbers look goof so no need to head inside. I'm still waiting for the Telecon tech to show though.


afterburn999

join:2010-09-12
Scarborough, ON
reply to pc8888

What the heck man, no tech came and my modem is not even working. I posted in the direct forum almost 4 hours ago and it got ignored.


pc8888

join:2011-05-31
estonia

1 edit
reply to pc8888

I read a lot of horrible stories about Bell here, so I consider myself very lucky today.

Tech called in advance, I checked modem, not working yet.
Half an hour later, he show up, very nice guy, and told me modem should be working now. I was like WHAT?? He asked me to check it out first.

Sure thing, run down to basement, and the internet green light is solid.
Speedtest doing only 10 instead of 25 though.
Tech asked me to try another jack upstair since I have another line running from the box directly into the house, don't ask me why

He did his thing, five minutes later, this is what I got.


Big thumb up to everybody here and the Bell tech.

P.S. Now, I am wondering what the second tech is going to do with his pots splitter.



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to afterburn999

We are working on catching up the direct forum. We are getting someone on it now