 | reply to morisato
Re: VMedia Launches What I'm saying. Thanks for the neat analysis. |
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 | reply to Gone Yes we offer the Cogeco 20Mg service. |
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 EUSKill cancerPremium join:2002-09-10 canada | reply to GeorgeBurger Congrats on getting your baby to stand! However, I might be going blind, what's the site? -- ~ Project Hope ~ |
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 | reply to GeorgeBurger Hi George,
Congratulations on the launch, and thanks for bringing more choices to the market. I've got a few points for you and your team to consider:
I'd echo other comments for more standalone channel choices. Specifically, I'd like to see HBO and AMC available standalone, but in general more single channel choices are better. You seem to have addressed this in a previous post, so hopefully we'll see this coming soon.
Please reconsider the multiple receiver fee of $6.95 per extra VBox (I assume per month, it's not clear on your website). Look, I don't think it's wrong to make money, but this is a perfect example of the extra fees driving me away from the incumbents in the first place. Why not make it easier for customers with lots of screens to embrace your offerings?
Perhaps you could look into making available a whole home PVR (supporting at least 3 screens) that customers could buy outright, rather than rent-only?
Oh, and one last thing...please work out a deal for carriage with Marc at Teksavvy please.
Good Luck! |
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 | reply to EUS www.vmedia.ca |
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 | reply to GeorgeBurger said by GeorgeBurger:For now our support hours are from 10 a.m. â 9:00 p.m. We are working on being able to extend hours beyond 9 p.m. Sorry we weren't there for you, please try again if you didn't leave a message.
Any help from you about what additional info beyond what is on the site and FAQs would be really great.
We are running Android 4.0.4 soon switching to Android 2.0. The website has hours under "call us", but not under "chat". I figured it was after 9pm, but there should be note and at 9pm you should bar visitors from opening chat windows. make a popup warning or something.
As for website information, the pictures of your vbox screens are very small and I cannot figure out what the experience looks like. A video would be handy. I beta tested Bell Fibe back when it was called Bell Entertainment and they gave me 50% off the service at the time to be a guinea pig. When I signed up they had demos available to see what I was getting myself into.
I find your pricing reasonable, but without a clearer idea of what the service experience is like, it is hard to convince a consumer to spend upfront installation/time/effort for a mystery box.
Lastly, as many people have noted, I've become very reliant on my PVR, and a promise of "soon" doesn't cut it for me.
If you have it ready by late May there's a good chance I'll subscribe.
Oh, and can we root the device to add apps ourselves? |
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 | reply to GeorgeBurger Interesting product/service... I'll have to take another look at your product when it's available in London. Maybe by then, you might allow (or be allowed to negotiate) access via another ISP 'partner'?
At least your $25 basic package includes FOX (for racing, baseball). Here in London, we do not get FOX on Basic Cable, with Rogers!
We actually came close to dumping cable TV, but we would actually miss SOME of the cable channels, including CBC (which is not available OTA in London!).
Hmmm...
Why so many CTV and CTV2 channels on Basic, which are almost duplicates of each other (at least in primetime)?
Is that just to provide some 'local news' in major centres? Is it easier to just offer them all (and make the BASIC package look bigger), instead of letting the customer choose the one or two they want? |
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 En EnferThis account has been compromised join:2003-07-25 Montreal, QC kudos:4 | said by jasmo34:Why so many CTV and CTV2 channels on Basic, which are almost duplicates of each other (at least in primetime)? My theory, George most likely receives a big paycheck for distributing Bell channels. But don't worry, the CTV/CTV2 channels are free OTA stations and are not making basic service price increase.
Basic service includes 9 optional channels, 7 belongs to Bell (MuchMusic, MuchMore, TSN, TSN2, CTV News, E!, CP24), one from Corus (YTV), and one from Moses Znaimer (VisionTV).
Premium Basic contains 6 channels from Bell (Bravo, Discovery, Comedy, MTV, BNN, Space), one from Shaw (Showcase), one from Rogers (Sportsnet), and 6 american (AMC, A&E, CNN, NFL, HLN, TMC).
All of Bell's analog specialties are included with this package, leaving out Shaw Media (Slice, History, TVtropolis, Food, HGTV) and Corus (CMT, OWN, Teletoon, Treehouse, W Network). Out of balance, that doesn't seem to be fair to Bell Media's competitors. -- Tell your children over dinner, "Due to the economy, we are going to have to let one of you go." |
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 | reply to Guspaz said by Guspaz:Yes, my Videotron prices are TV-only. I do not have any other services from Videotron, and so do not qualify for any bundle discounts. I also have not gotten any retention deals because I haven't seen any better options from other providers yet that I can threaten them with (although I suppose I could try the "I don't watch much, cut me a deal or I'm gone" thing). Yeah Videotron is the hardest company that exists to even get a dollar knocked off. But I got that Fee knocked off with an additional penny as you will see below.
Didn't get a chance to look at my bill till just now, this is what I see: Basic: 17.99 (not the 25,25$, so a ~7$ rebate) Network fee: 2.99 (Some network fee that I had a fight about) Rebate: -3.00 (No Network fee. see the extra penny? Woot!) A la carte 30: 32.00 even (a 25-cent rebate or something). a la carte 30 rebate: -10.90 (Another rebate) Total: 39.08 + tx (almost half the price you pay)
So someone above stated it came to 1$ a channel. Actually, they get ~70-cents a channel out of me and still make a high profit.
If Vmedia came to Quebec with the same channel packages I would need to get the following to make everyone here happy (that is, the same channels they want):
Vmedia Premium Basic: 39.95 Living package: 6.95 Information package: 6.95 Movies package: 7.95 MEncore Package: 7.95 Kids package: 9.95 Knowledge package 8.95 Entertainment Package 10.95 Total: 99.60$
So yeah, 60.52$ difference. That is a very severe difference. That's the price of Videotrons 30-meg internet I would fork over every month just to get the same channels. Plus I would have to change ISP.
Anyhow, he said it would be a year from now *if* they break into the Quebec market. So that is a year to drop prices to make bundle people like me with families happy enough to want to jump. Which I doubt will ever happen.
So this is more for couples or bachelore(ettes), or students. Or for people in Ontario who don't seem to have the same pricing and quasi-a-la-carte like Quebec.
So even in your case, Guspaz, where you get no rebates at all (because you are a dissenter with a wholesaler ), you are still about 20$ ahead (in your pocket) than w/ Vmedia due to their package structure geared to the Ontario market or something.
Not worth it (in Quebec).
Now I'm going to call in to get unlimited for 10$ more and might complain about that dollar raise Videotron gave itself a month or so back and try and get two out of it  |
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 GuspazGuspazPremium,MVM join:2001-11-05 Montreal, QC kudos:19 | reply to GeorgeBurger That is pretty sweet. The math on the $7 basic rebate is a bit off though, the $25.25 price is the price with the fees because advertising laws make them show the all-in price, while what shows up on your bill is the component price. I of memory serves, the itemized basic price on my bill is $20. -- Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org |
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 | said by Guspaz:That is pretty sweet. The math on the $7 basic rebate is a bit off though, the $25.25 price is the price with the fees because advertising laws make them show the all-in price, while what shows up on your bill is the component price. I of memory serves, the itemized basic price on my bill is $20. Ah ok. It could be. No clue really. First time i looked at my bill since over a year ago. No problems or headaches so I just pay. Guess it makes both parties happy. So it works out to be about ~21$/30-chan (+ ~18$ basic subscription). Seems ok to me.
This is what any IPTV service will have to beat. And then beat it by more than enough to pull me away that would kill and ruin the discounts on phone and internet. So they would have to do a lot better than the prices I have. And what I guess many other Quebeckers have.
So even if they break into Quebec, they will only go after young people (students & bachelor(ettes)). Perhaps people not in any bundles as well. Which is what I guess they are doing in Ontario because those prices don't look bundle competitive. |
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 En EnferThis account has been compromised join:2003-07-25 Montreal, QC kudos:4 | reply to Not4QC By the way, guys, forget about the 1% inflated rates for LPIF, which will be eliminated in 2014.
said by Not4QC :So someone above stated it came to 1$ a channel. Actually, they get ~70-cents a channel out of me and still make a high profit. - Vidéotron's English package has 27 "channel selections" for 25$ : $0.926/channel (ABC-NBC-CBS-FOX-PBS are free, TSN2 comes with TSN, Retro comes with Teletoon, MEncore2 comes with MEncore, Disney Jr comes with Family). - Vidéotron's Telemax package has 37 "channel selections" for 30$ : $0.811/channel - Videotron's Mega package lists 145 channels for 60$ (not gonna count channel selections here), but you figure out it's a lower rate per channel.
Yet, vmedia's whole set of package containing half of these channels without PayTV costs 99.60$. Huh. Not a way to save money here. -- Tell your children over dinner, "Due to the economy, we are going to have to let one of you go." |
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 | said by En Enfer:Yet, vmedia's whole set of package containing half of these channels without PayTV costs 99.60$. Huh. Not a way to save money here. yeah it's no money saver right now the way it's structured. At least not here in Quebec, or not people in bundles. No clue about Ontario.
Also, I don't know how many total channels that would be with Vmedia. I was only looking at what the kids and wife chose from the a-la-carte-30. And with those specific channels, yeah I would have to buy the Vmedia packages for 100$.
But it's a launch to get off the ground. And the basic seems to have Ontario people speaking in the TSI forum, and else-where, and they seem to want it. I also noticed a few Quebeckers who are not in bundles (ie with wholesale via TSI or Ebox) who think it's a decent deal also for 25$.
Like I said up above. It seems geared towards young people or those not in bundles. I haven't looked at the over-all pricing as you have. Just what I have here versus Vmedia.
Also, I imagine Vmedia will have to come out with their own bundle pricing. Don't know if they have this already. Double-bundle: IPTV + Net. Triple bundle: IPTV + Net + Voip. If they don't offer this already I can see them offering this within a year and pulling in customers from other wholesalers. So they have potential with their IPTV offering.
So if I was a betting man, En Enfer, because their prices are a little higher (between you and I, and here in QC anyhow), I am betting they are going to come out with bundle prices and lower that IPTV cost and scoop people up if it all pans out. At least that is what I am envisioning here.
But they really need to get rid of the packages and go a-la-carte. |
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 | reply to realist123 So I guess the answer is - yes the "HD" channels are only 2Mb/sec? |
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 kovy join:2009-03-26 kudos:8 | reply to GeorgeBurger said by GeorgeBurger:You are absolutely right it would be, but two things, one, we will be adding our UChoose pick a pack with over 40 channels to start in a couple of weeks, and about 60 standalones, and two, you are in Quebec, which is a wholeother world because you have an all-pick a pack environment, right? For now we are not in Quebec, and we will be developing an entirely different offering for that market to be able to compete with Videotron, Bell and Cogeco there.Stay tuned. Bell Canada in Quebec is a la carte. |
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 hm @videotron.ca | reply to darrylr said by darrylr:So I guess the answer is - yes the "HD" channels are only 2Mb/sec? That's what Vmedia's FAQ says. Yes. As Guspaz stated should be good enough. |
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 GuspazGuspazPremium,MVM join:2001-11-05 Montreal, QC kudos:19 2 edits | reply to GeorgeBurger
I said it's enough for SD, not HD... What I said was that it might be barely passable (but still at a lower quality than even Netflix 720p) using h.265, which is a next-gen codec not really currently available.
2Mbps CBR h.264 720p won't look very good...
EDIT: Upon some testing with some ABR video, though, 2Mbps won't look at that bad. Not fantastic, but passable. I'll post a sample maybe. -- Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org |
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 GonePremium join:2011-01-24 Fort Erie, ON kudos:3 | I suspect that in comparison to the heavily-compressed MPEG2 that cable companies deliver, it'll look fine. |
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 | Doubtful but I guess we'll need to hear from some guys who are used to watching quality stuff. |
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 GonePremium join:2011-01-24 Fort Erie, ON kudos:3 | Cable isn't "quality stuff" |
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