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diskace
Electronic Box CEO
Premium,VIP
join:2002-02-21
reply to ghost_face

Re: you can pay via online banking

Thanks for your feedback. Actually we adressed the wait time drastically for customer service and pre-sales over the past 2 months. We literally doubled our staff and hired an HR specialist to make sure we have enough staff at all time.

Average wait time for the month of march was less than 2 minutes.

We're still working on the support department. It's a little longer to train staff there and make sure they understand what they do.
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Electronic Box Inc. - Jean-Philippe Béïque
Ebox forum »ELECTRONICBOX

This is a sub-selection from you can pay via online banking