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loadmaster

join:2001-01-10
San Jose, CA

Speed difference question

When I contact Sonic they say that my speed is 15.7 mps and my line looks "really good". When I run the sonic.net speed test is says I am getting 13.41 mps download. I have a Zxyzel router with firewall and Windows 7. I know there is a throughput hit because of the hardware firewall. I do have a punch block where I split the incoming phone wire to all the outlets in my house.

Any suggestions where I can look to get up to the 15.7 Sonic tech support sees? What are they looking at to get that speed?

thanks,


Snypes

join:2003-12-29
Santa Rosa, CA
Are you seeing this speed by logging into the router or via a speed test? Most ADSL related protocols suffer about 10%-20% loss over the listed speed just due to overhead. Also most internet speed tests don't seem to do well with the bonded product. You will want to test via an ftp download. Any support agent in our office can help you with that testing.

Hope this clears things up a bit!
--
DSL Support Specialist
Sonic.net, Inc.


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
reply to loadmaster
said by loadmaster:

Any suggestions where I can look to get up to the 15.7 Sonic tech support sees? What are they looking at to get that speed?

Maybe the line stats report from the modem:

Pace 4111N-030 stats page.

After applying a multiplication factor of 0.85, I estimate I should see:
14.8 Mbps.



--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


loadmaster

join:2001-01-10
San Jose, CA
reply to loadmaster
Thanks for the replies. I'll look into this over the weekend.