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NetFixer
Bah Humbug
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join:2004-06-24
The Boro
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reply to IowaCowboy

Re: My account seems to say I have no HSI

I have a residential TV account with Xfinity, and a Comcast Business Class Internet account. If I log into the residential TV account, it appropriately shows my TV account.

If I log into the Business Class account, it often shows that I also have Business Class TV service (but I don't, and it does not show up on my bill). It also shows the remote controls used by the DTA boxes on my residential TV account even when it doesn't show the bogus Business Class TV service (and the actual DTA boxes randomly don't show up on-line for my residential TV account).

What you see on the on-line account page often is fiction. Your actual bill is the only document that really counts.
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