US Cable Support > OptimumOnline > Why did they cut FIOS cables?

Why did they cut FIOS cables?

Cut cable at pole

end of cut cable

Since there is no technical reason why, one could only assume it is plain stupidity, spite or harassment. Cablevision has zero business touching a competitors lines and likewise for Verizon. If I had work done and either carrier touched the others lines, I would call up the other carrier and have them deal with it especially since I have Verizon copper, FiOS and Cablevision coax coming in to this house. Such behavior just raises costs for everybody.
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reply to andertrack
Strictly to be a pain in the ass. No actual reason to do that besides being unprofessional.

reply to andertrack
sounds like its done in spite to me

reply to andertrack
Do fios techs carrier fiber splicers? or are they too expensive for the regular techs to have.

reply to IllIlIlllIll
Verizon prob cut is own wire...to make cablevision look bad. Verizon screws with cable more than you think. They also have lazy workers and people who are not trained to use the product. Fios cant even train its own works because they don't have fios at the yard, they learn things from t he customers or If they have it at their housr.

reply to andertrack

reply to andertrack
Yup, typical to destroy your competitors infrastructure on your property to make switching back a pain to you and a monetary loss to the company reinstalling a new drop. Anyone who does this needs some meds to control his rage(especially since he cut both ends).

With phone line copper and a user going to voip via cable, the cableco will sometimes cut back the copper and or twists all the wires together(trying make a short circuit if the phone line is still tied into the neighborhood box) to make it hard to switch back. That is providing that he is not using the inhouse phone lines for VOIP service outlets.
Sometimes the phone line will still be in use(son/daughter/renter/business line) and then all hell breaks loose. But yet again the homeowner is sometimes clueless to the vandalism.

[rant] If you have evidence of who cut the lines, call the cops/fios company for charges. But since the line on the street side of the demarc is the Fios companies property, no one will care about vandalism that has damaged the utilities to your home. [/end rant]

reply to jake359
I highly doubt they would cut a Fiber cable. They're not exactly the cheapest thing out there to be replacing, nor the easiest thing out there to be replacing. Around here they just shut off the light to the fiber when they come to disconnect service if they REALLY have to. Most of the time you're just left with an unprovisioned ONT.

Likely it was an accident while installing the Cablevision line, but it could also be out of spite too. You have to give someone the benefit of the doubt. Around here though, Verizon's lines and Time Warner's lines get cut constantly due to accidents.

reply to andertrack
I swiched from Fios not to long ago and the tech cut the coax coming from the ONT.

reply to jake359

reply to andertrack
Must be a bit irate and worried that Verizon is taking away their TV customers, meanwhile, the cable co was in the phone business for years before FiOS existed.

Unacceptable.

reply to coma9
Both companies cut wires left and right but I have seen verizon cut a shiet load of cable drops all over even main distribution cables lol. Good luck with your install.

Judging by the total mess in your pic, it's more likely that your landscaper cut the cables.

reply to andertrack
From the pics I think the person who cut it thought it was the coax going to the ont.

Remember cablevision has 3rd parties doing a majority of the installs. most of the 3rd party techs have NO IDEA what they are doing. probably do not even know what a fiber cable looks like. in that pic if it kinda looks like a coax cable.

I had a 3rd party install use a satellite splitter as a regular splitter.

reply to andertrack
I will post some more pictures later. We have a long driveway and they also cut the wire coming down from a telephone wire into the ground on our property.

Edit: added pictures. I am sure the Verizon installer will pass this info on to the higher ups and they will fine Optimum. In any case we are definitely never going back to OOL, even if we have to pay more after the one year rate lock (we went with month to month plan for FIOS)

Pretty sure there won't be any sort of fine. No one can prove anything. If your install was done four months ago, one would think that you would have noticed the cuts since they are very obvious. Also considering the fact that Verizon uses pre-connectorized drops it takes little to no effort for them to hook you up. There is absolutely no splicing involved.

reply to jake359

reply to andertrack
There is the slight possibility that one or both of those ends were cut with a weed trimmer. It seems they were cut at exactly ground level. Those fiber lines should have a guard around them entering/exiting the ground.

reply to andertrack
You noticed cut cables.

Four months prior to noticing the cables were cut CV installed service.

While you may conclude CV cut the cables, I don't think that would be enough for any regulatory or other body to conclude it was CV that did it.
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