| Keep Charter email address when switching to business grade? I didn't know whether to tag this as Email/WebMail, Upgrades, or something else, so I didn't tag it.
One of my family members currently has Charter's residential service but is thinking of starting a home business and wants to get Charter's business grade service. Both he and his wife use Charter e-mail addresses as their primary e-mail and they've had them for at least ten years now, so as you can imagine, a lot of people and companies contact them using those addresses. But Charter is telling them that if they switch to business class and discontinue the residential service, there is no way they can keep their existing e-mail addresses (he says they will forward them for a whole 45 days - gee thanks, Charter).
I know it's a long shot but has anyone found a way around this? I know he can switch to Google's Mail or GMX, but that won't help if someone tries to e-mail him using the old address after the 45 days is up. You'd think Charter could be a little more flexible about this when someone is upgrading their service, rather than switching to a different competing provider. But they act as if it is two different companies providing the residential and business services, that only happen to share the same cables! |
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| Changing email addresses is no fun.
You seem to have the right idea in switching away from an ISP provided address.
My mother in law had to change, and she emailed everyone she knew of the change.
In your example, 45 days is not a lot, but why wait to start?
Create a gmail or outlook.com address. Send out the notices now.
If someone doesn't check their email in the next 45 days, it probably doesn't matter that much if they don't know.
After the 45 days are up, if someone sends an email to the inactive address, it will get returned. perhaps then they will call.
And if they keep sending out new emails using the new address, they can usually add a signature line to the bottom of each email that reminds people of the change.
The bonus is that the spammers will have to figure out the new address.
I use outlook.com. Google reads your mail. |
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| reply to WhyADuck
They may be able to have those email addresses moved to another family members account as secondary emails to allow them time to transition to a free non-isp related email. |
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