WiseOldBearDe gustibus non est disputandumPremiumReviews:
Charter Senior Management is Insane
OTA vs cable is an endless debate. I live in an area on the Oregon coast where if you don't have cable you don't have TV. The local Charter people are awesome in the quality of their customer service and service delivery. Above them, the company SUCKS. If I have a problem-rare-it is far easier to get in my care and drive the 2 miles to the office than to deal with either phone or internet offshore, imbecilic slaves. The Charter execs wrapped in their comfy mid-west cocoon are so out of touch with their customers, reality and the world of business in 2013. Of course having Paul Allen as the primary owner is also a major roadblock to success.
My perception is REALITY