|reply to bluedyedvd |
Re: dsl users have a choice on what dsl provider they use.
No, I don't really have a choice. Only other option is DSL Extreme, and AT&T tells them my line is only capable of 3mbps when I'm getting 6 (well, 5) from them. Ugh.
No cable, Satellite/wireless are not a viable alternatives. I"m getting hit each and every month for overages with a 150GB cap. As a cord cutter, this is just gouging, when we're hundreds of miles from U-Verse territory as well.
Received 4/2. Seriously, AT&T, you need to charge me more!?
Dear AT&T High Speed Internet Service Customer,
We previously notified you that you exceeded your AT&T High Speed Internet data plan and were provided an additional 50 GB data pack for $10.
You have reached 75% (or 37.5 GB) of your additional 50 GB data pack for the current billing period.*
If you exceed this additional 50 GB data pack, we will provide you with another 50 GB of data for $10. You'll be charged $10 for every incremental 50 GB of data provided to you beyond your 150 GB plan.
Please visit att.com/internet-usage to review our helpful FAQs, view your personalized usage report**, and take advantage of our data calculator.
Thank you for choosing AT&T.
Your AT&T High Speed Internet Customer Care Team
Please do not reply to this email. This address is automated, unattended and cannot help with questions or requests.
*As of 03/31/2013.
**On average, usage information will be reflected on the website within 1-4 days.
They only provision to the tier that you can actually fully receive, which sucks for the few like you who are out in the sticks. Here, it doesn't matter, as we have 100% cable coverage by franchise agreement, so anyone who knows their stuff is using cable.