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FFH
Premium
join:2002-03-03
Tavistock NJ
kudos:5
reply to tshirt

Re: This is the compiled OPINION of....

said by tshirt:

...84,000 CR users who choose to answer the annual questionnaire, a minute sample of the hundreds of millions of telecom users nationwide.
It is impossible for it to be a truly representative sample.

Wrong.
The sample size is statistically significant with a low error %.

en103

join:2011-05-02
Reviews:
·Time Warner Cable

The point is, that it is a sample, and may represent many users, but like just about any service in this country, it varies a LOT by location.

Eg. My AT&T DSL service would suck if I still had it (capped at 3Mbps ), yet a few blocks away they would have excellent service with an RT.

The opposite might be said for Uverse, as I am about 12 houses from the VRAD, while others may be too far away.

84,000 out of 300 million may be a decent statistic, IF service was consistent for every user.



jkauff

@verizon.net

Comcast keeps sending me mail telling me how much my FIOS sucks and what a great deal they'll give me to switch ("After promotional period, standard overpriced rates will apply"). I don't even open them, just laugh as I toss them in the recycle bin.



ilikeme
I live in a van down by the river.
Premium
join:2002-08-27
Sugar Land, TX
kudos:1
Reviews:
·Vonage

said by jkauff :

Comcast keeps sending me mail telling me how much my FIOS sucks and what a great deal they'll give me to switch ("After promotional period, standard overpriced rates will apply"). I don't even open them, just laugh as I toss them in the recycle bin.

Charter does the same thing here. They sometimes even downplay it as DSL or use the basic FIOS option and then brag about how their speed is 30Mbps! Sorry Charter, the average FIOS speed around here is 50Mbps and mine is 75. Try again once you increase your speeds without increasing your prices and fix your crappy system around here.
--

Fiber Optics is the future of high-speed internet access. Stop by the BBR Fiber Optic Forum


tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:5
Reviews:
·Comcast
reply to FFH

said by FFH:

said by tshirt:

...84,000 CR users who choose to answer the annual questionnaire, a minute sample of the hundreds of millions of telecom users nationwide.
It is impossible for it to be a truly representative sample.

Wrong.
The sample size is statistically significant with a low error %.

....CR users who choose to answer...
Self selection rarely give a true picture.