| This is unacceptable Rogers You can probably guess what tier I'm on.
Like, I'm not asking for 150Mb 24/7, but at least let me browse the net. |
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Reviews:
 ·TekSavvy Cable
| When the download speed is that low, it usually means its some technical issue and not node congestion; so its not a issue of having 150mbps 24/7 because the reality is that rogers is in fact aiming to provide speeds greater than 150mbps 24/7 and at least in my area they do.
Believe me they are not cutting corners in the internet department.
Can you post a traceroute to google.ca; it will give at least an indication of where the problem lies. It might just be an issue with a rogers main router. |
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 TLS2000Crazy CanuckPremium
join:2004-02-24
Mississauga, ON | reply to WhyNoUpload
The last time my connection looked like that I had to reboot my router. Have you tried that?
--
Tom |
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| reply to WhyNoUpload
Well, the speedtest.net stats you posted says it's "Faster than 54% of Canada".
I think you should write them a thank you letter. |
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| reply to technocar2
I only get the low speeds around 8-11PM. I have rebooted the modem and tried different speedtest.net servers. Off peek I get these speeds...
We'll see what happens tonight. |
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Reviews:
·TekSavvy Cable
| Make sure you also do a traceroute when it slows down. |
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 elwoodbluesElwood BluesPremium
join:2006-08-30
HarperLand | reply to WhyNoUpload
But but but but.. you are getting "UP TO" 150mb aren't you?  |
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 TOPDAWGPremium
join:2005-04-27
Midland, ON
kudos:1 | reply to WhyNoUpload
»www.youtube.com/watch?v=WgzD3qMZIWs |
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| reply to technocar2
So here we go...
tracert google.ca
Tracing route to google.ca [173.194.64.94]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms vlan1.phub.net.cable.rogers.com [192.168.0.1]
2 55 ms 31 ms 37 ms 7.6.228.1
3 14 ms 14 ms 10 ms 24.156.158.141
4 11 ms 15 ms 22 ms 69.63.249.217
5 71 ms 11 ms 13 ms gw01.mtmc.phub.net.cable.rogers.com [66.185.81.1
37]
6 * 112 ms 100 ms 72.14.216.14
7 102 ms 117 ms 43 ms 216.239.47.114
8 35 ms 24 ms 30 ms 216.239.46.160
9 41 ms 42 ms 38 ms 72.14.239.15
10 38 ms 39 ms 39 ms 216.239.46.61
11 * * * Request timed out.
12 40 ms 39 ms 42 ms oa-in-f94.1e100.net [173.194.64.94]
Trace complete.
tracert google.ca
Tracing route to google.ca [173.194.77.94]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms vlan1.phub.net.cable.rogers.com [192.168.0.1]
2 8 ms 8 ms 40 ms 7.6.228.1
3 12 ms 13 ms 17 ms 69.63.254.169
4 15 ms 20 ms 22 ms 24.156.146.97
5 9 ms 10 ms 9 ms 24.153.4.150
6 * * * Request timed out.
7 12 ms 11 ms 11 ms 209.85.255.232
8 31 ms 25 ms 26 ms 216.239.46.162
9 48 ms 39 ms 39 ms 72.14.239.137
10 40 ms 42 ms 42 ms 216.239.46.39
11 * * * Request timed out.
12 50 ms 38 ms 40 ms ob-in-f94.1e100.net [173.194.77.94]
Trace complete.
tracert google.ca
Tracing route to google.ca [173.194.77.94]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms vlan1.phub.net.cable.rogers.com [192.168.0.1]
2 7 ms 7 ms 9 ms 7.6.228.1
3 28 ms 27 ms 21 ms 69.63.254.169
4 19 ms 30 ms 26 ms 24.156.146.97
5 11 ms 12 ms 11 ms 24.153.4.150
6 * * * Request timed out.
7 11 ms 11 ms 18 ms 209.85.255.232
8 55 ms 33 ms 26 ms 216.239.46.162
9 59 ms 43 ms 38 ms 72.14.239.137
10 38 ms 40 ms 43 ms 216.239.46.63
11 * * * Request timed out.
12 40 ms 39 ms 38 ms ob-in-f94.1e100.net [173.194.77.94]
Trace complete.
Speeds aren't too bad today... Should I even contact rogers about this? |
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Reviews:
·TekSavvy Cable
| reply to WhyNoUpload
You should contact rogers about this, the 2nd hop is having issues; there are random increasees in RTT at the second hop (the HFC Node), max it should go up to is about 15ms. Yours are way too high. The randomness is what I'm worried about because typical node congestion has somewhat constant increases in RTT at the 2nd hop. You really need to have rogers look into this. |
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Reviews:
·TekSavvy Cable
| No complaints here at all --
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 GI SuckI Got Mail Yay
join:2004-01-14
Oshawa, ON | reply to WhyNoUpload
Not having any issues with my internet connection. |
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Albo
join:2013-02-21
Etobicoke, ON | reply to WhyNoUpload
I'm on the Express tier 25/2 and I haven't had any issues with my speeds and I actually have been getting double the download speed advertised since I got the package 2 months ago.
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Reviews:
 ·WIND Mobile
 ·Bell Sympatico
| Ok we get it
Everybody doesn't need to post their results from a working connection
The OP is obviously having an isolated issue
--
Fiber Optics are the future of high-speed internet access. Stop by the BBR »Fiber Optic Forum. |
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TOPDAWGPremium
join:2005-04-27
Midland, ON
kudos:1 | reply to Albo
you sure that is not speed boost? |
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Albo
join:2013-02-21
Etobicoke, ON | Yes im pretty sure. I have also done tests on testmy.net with 50MB file size downloads and I have got results in the same areas 35-45mbps down |
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