said by jkauff :Charter does the same thing here. They sometimes even downplay it as DSL or use the basic FIOS option and then brag about how their speed is 30Mbps! Sorry Charter, the average FIOS speed around here is 50Mbps and mine is 75. Try again once you increase your speeds without increasing your prices and fix your crappy system around here.
Comcast keeps sending me mail telling me how much my FIOS sucks and what a great deal they'll give me to switch ("After promotional period, standard overpriced rates will apply"). I don't even open them, just laugh as I toss them in the recycle bin.