It used to be that it was pretty easy to talk to a Comcast rep and get a good deal on pricing. For a long time I managed to have $65 for Digital Starter with DVR and Blast Internet.
Now it seems like the most you can get is a $10 credit here or there on a $90 service package. And that $90 service package doesn't even include HD standard ($10 more! Who doesn't want HD in 2013?) so the credit basically vanishes immediately.
I'd rather give MLB.tv my money directly and use a proxy than pay Comcast an extra $30/mo just to get baseball.
reply to radiocolin I had the same problem. I was getting everything for $159 plus boxes for my parents. Then their bill went up to $272. So I called and they said that was only for new people. After some haggling I got digital preferred, blast! and phone for $200 a month with boxes included. I tried to get the old deal but the lady refused to budge. Don't worry though I am calling directv in a bit to see what deal I can get from them. My deal with Comcast expires this month and I will try to leverage my directv deal to get the same deal I have now.
reply to radiocolin I've found Comcast to be pretty good about giving me deals on pricing. The discounts are usually only good for 6/months to a year and I have to call them again.
Make sure you are talking to the cancellations department. Billing can't really help you. They will check to see that you are a long time customer (whatever that means) and that you pay your bill.
I just called a couple weeks ago and got $30 a month knocked off my basic cable package. -- Craig »CraigHarris.org My BLOG on Motorcycles, Computer Stuff & Deals.
I was on the phone with Comcast earlier tonight. I have a triple play package and so I am basically "screwed" with prices because there is no competition available in my area to switch to. FIOS won't expand to my county in NJ and Dish/Direct TV doesn't have the same options for HSI and Phone so Comcast knows this and sticks it to their triple play customers.
I've found Comcast to be pretty good about giving me deals on pricing. The discounts are usually only good for 6/months to a year and I have to call them again.
Make sure you are talking to the cancellations department. Billing can't really help you. They will check to see that you are a long time customer (whatever that means) and that you pay your bill.
I just called a couple weeks ago and got $30 a month knocked off my basic cable package.
This. I even had the lady from retentions tell me herself to call back when the promo ends and they would likely be able to tack me on a similar plan for another 2 years.
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