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september

join:2003-05-06
Chicago, IL

Temporarily moving to a new location, will comcast charge me

I will be moving out next week to a new location for about three months, it's only 4 miles away and my modem works fine there. Will comcast want to charge me a fee and send a tech out when I notify them of the address change? Should I even notify them if it's only a temporary move? After the temp move I will move to my new house.


baineschile
2600 ways to live
Premium
join:2008-05-10
Sterling Heights, MI

If the line is already active, you can request a self installation, which there is usually no charge.

If a tech has to be sent out, there will be a charge.

Call and find out.


NightOwl2

join:2012-03-19

reply to september
It sounds as though you are permanently vacating your current address (correct?) Living in a temp location and then setting up service in a new home? If so, you would want to terminate the current account in order for new resident to set up Comcast service.

(I hope you have already ensured your new house -in three months- is in the Comcast database and ready for service.)



tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

reply to september
If you look on your comcast.com account page there is a link for moving service.
since you are hooked up and working fine at the new address, I would think the $1.99 account change fee would be all that was needed to end service at the old address and start it at the new (change of address)
while you MIGHT be ok not telling them
1} someone (landlord/ new tenant/new owner) might convince them that no one is using that account
2} something requires service
3} your new location gets disconnected at the pole

MIGHT cause you to lose service with NO quick and easy solution

Much better to tell someone (on the PHONE, is best) what and why you are doing this.


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