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VOIP Tech Chat → Panasonic KX-UT133 provisioning

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ldardini
join:2013-04-03

ldardini

Member

2013-Apr-3 5:59 pm

Panasonic KX-UT133 provisioning

Hello,
I am having trouble autoprovisioning a Panasonic KX-UT133. I can easily autoprovision other brands, but the Panasonic doesn't want to accept the file.

I started with a simple provisioning file:

# Panasonic SIP Phone Standard Format File #
## SIP Settings
SIP_URI_1="103-DEVEL"
SIP_AUTHID_1="103-DEVEL"
SIP_PASS_1="Vnv4q"
SIP_PRXY_ADDR_1="sip.myserver.com"
SIP_RGSTR_ADDR_1="sip.myserver.com"
SIP_OUTPROXY_ADDR_1="sip.myserver.com"
PHONE_NUMBER_1="103"

The file is loaded by the phone (I checked the httpd log), but then the phone stops at "Connection error (9001)" and no attempts are made to contact sip.myserver.com

I have checked the file using the Configuration file check tool and it is reported fine.

Where am I wrong?

Leandro
actions · 2013-Apr-3 5:59 pm ·
daveinpoway
Premium Member
join:2006-07-03
Poway, CA

daveinpoway

Premium Member

2013-Apr-4 7:19 am

From what I saw on Panasonic's website, this phone has a web interface. Can you program it to successfully work that way? This won't help with your autoprovisioning issue, but it will at least tell you that the phone is functional and properly connected.
actions · 2013-Apr-4 7:19 am ·
DaveSin
join:2009-07-17

DaveSin to ldardini

Member

2013-Apr-4 7:48 am

to ldardini
Could it be a firewall issue? Did you disable your firewall software during the provisioning process?
actions · 2013-Apr-4 7:48 am ·
ldardini
join:2013-04-03

ldardini

Member

2013-Apr-4 8:20 am

Thank you for your answers, unfortunately if I configure the exact same account using the web interface, it works flawlessly. About the firewall, there is no firewall on the provisioning server nor on the pbx. The phone is actually requesting and getting the provisioning file, it simply seems to ignore its content, like if it is not valid. I have tested the file using the Panasonic tool and it is reported correct.

Leandro
actions · 2013-Apr-4 8:20 am ·

toro
join:2006-01-27
Scarborough, ON

toro to ldardini

Member

2013-Apr-4 11:45 am

to ldardini
I don't have access to a KX-UT133 but I was able to provision a Panasonic KX-TGP5xx phones with these config files:

pana-init.cfg placed in the root of the web server
(this is also the file to be put in the phone's provisioning settingsm in the format »your.provisioningserver. ··· init.cfg)

# PCC Standard Format File # DO NOT CHANGE THIS LINE!
 
OPTION66_ENABLE="N"
OPTION66_REBOOT="N"
PROVISION_ENABLE="Y"
CFG_STANDARD_FILE_PATH="http://your.provisioningserver.host/pana/tgp-{mac}.cfg"
CFG_MASTER_FILE_PATH="http://your.provisioningserver.host/pana-init.cfg"
CFG_PRODUCT_FILE_PATH=""
CFG_CYCLIC="Y"
CFG_CYCLIC_INTVL="5"
CFG_RTRY_INTVL="5"
CFG_RESYNC_TIME=""
CFG_RESYNC_FROM_SIP="check-sync"
 
HTTPD_PORTOPEN_AUTO="Y"
HTTP_VER="1"
HTTP_USER_AGENT="Panasonic_{MODEL}/{fwver} ({mac})"
HTTP_SSL_VERIFY="0"
 
TIME_ZONE="-300"
NTP_ADDR="us.pool.ntp.org"
TIME_SYNC_INTVL="60"
TIME_QUERY_INTVL="43200"
DST_ENABLE="Y"
DST_OFFSET="60"
DST_START_MONTH="3"
DST_START_ORDINAL_DAY="2"
DST_START_DAY_OF_WEEK="0"
DST_STOP_MONTH="11"
DST_STOP_ORDINAL_DAY="1"
DST_STOP_DAY_OF_WEEK="0"
 
STUN_SERV_ADDR="stun.someserver.com"
STUN_SERV_PORT="3478"
 
NW_SETTING_ENABLE="Y"
CUSTOM_WEB_PAGE="0"
HOST_NAME="TGP5nn"
 
DIAL_TONE_FRQ="350,440"
DIAL_TONE_TIMING="0,0,0,0"
BUSY_TONE_FRQ="480,620"
BUSY_TONE_TIMING="500,500,500,500"
RINGING_TONE_FRQ="440,480"
RINGING_TONE_TIMING="2000,4000,2000,4000"
STT_TONE_FRQ="350,440"
STT_TONE_TIMING="100,100,100,100,100,100,100,100,100,100,100,100,100,100,100,100,100,100,100,100,0,0"
REORDER_TONE_FRQ="480,620"
REORDER_TONE_TIMING="250,250,250,250,250,250,250,250"
HOWLER_TONE_FRQ="1400,2060"
HOWLER_TONE_TIMING="100,100,100,100"
HOWLER_START_TIME="30"
 
BELL_CORE_PATTERN1_TIMING="2000,4000"
BELL_CORE_PATTERN2_TIMING="800,400,800,4000"
BELL_CORE_PATTERN3_TIMING="400,200,400,200,800,4000"
BELL_CORE_PATTERN4_TIMING="300,200,1000,200,300,4000"
BELL_CORE_PATTERN5_TIMING="500"
 
RTP_PORT_MIN="16000"
RTP_PORT_MAX="20000"
RTP_PTIME="20"

tgp001122334455.cfg placed in a subdirectory called "pana"

# PCC Standard Format File # DO NOT CHANGE THIS LINE!
 
PHONE_NUMBER_1="1000"
SIP_AUTHID_1="1000"
SIP_PASS_1="sippass"
SIP_PRXY_ADDR_1="your.sipserver.host"
SIP_PRXY_PORT_1="5060"
SIP_RGSTR_ADDR_1="your.sipserver.host"
SIP_RGSTR_PORT_1="5060"
SDP_CODEC0_1="G722"
SDP_CODEC1_1="PCMU"
SDP_CODEC2_1="G729A"
SDP_CODEC3_1="PCMA"
SDP_CODEC4_1=""
VM_NUMBER_1="8888"
actions · 2013-Apr-4 11:45 am ·
ldardini
join:2013-04-03

ldardini

Member

2013-Apr-4 12:51 pm

The documentation requests the header to be

# Panasonic SIP Phone...

However I have tried also with the PCC header without success...

Leandro
actions · 2013-Apr-4 12:51 pm ·
phoneuser
join:2012-12-19
New York, NY

phoneuser to ldardini

Member

2013-Apr-4 1:59 pm

to ldardini
said by ldardini:

SIP_URI_1="103-DEVEL"

I don't have this unit, but according to the Admin Guide the value of SIP_URI_n must be a full SIP URI in the form "sip:user@domain.com".

Maybe the config file check tool doesn't look at the syntax of the values (inside the quotes), and maybe the "connection error" isn't referring to the HTTP connection (which you say succeeded) but to the "connection" to the external SIP address for registration etc.
actions · 2013-Apr-4 1:59 pm ·
Dan_voip
join:2007-01-03
Saint-Hubert, QC

Dan_voip

Member

2013-Apr-4 9:30 pm

Is there a way to export the config file to see if there's any difference?
actions · 2013-Apr-4 9:30 pm ·
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