 Reviews:
·Charter
| Good Luck I'm 8+ months into a similar problem with Charter in my neighborhood. I've had 14 technicians out to my house -- all of them found that there was no problem in my house, of course. I've gotten to the regional supervisor, who confirms that there's a capacity problem in my neighborhood. He keeps promising that it will be fixed by a certain date...then, when that date comes and goes, he explains that there was some complication and sets a new date.
My suggestion is to keep calling them, preferably EVERY time you have a problem. Hammer them for refunds and hammer them to fix the problem. |