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oldsam

join:2011-05-30

1 edit

Cable acting very weird on the Wolfdale POI

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It has been about an hour now. Google, Reddit, Twitter, Speedtest.net, Youtube and several other websites are not loading at all, while the rest are taking too long to fully load. My voip.ms line is down, but skype seems to be running just fine. Anybody else experiencing similar issues?

geophilips

join:2011-09-11
My wife just called complaining about the same issue. The Internet is completely down for us, including Voip.

timx

join:2010-07-20
Dundas, ON
reply to oldsam
Mines doing the same. I can't do anything but log onto Skype. I'm in Strathroy.


TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4
reply to geophilips
We are looking into the issue right now.
Call volume spiked as well for Cable.

Paul

Y2BNE1

join:2009-01-19
Mississauga, ON
reply to oldsam
Mine and friend of mine went down about 10mins ago as well. Both in Mississauga

Hydroflux

join:2013-03-24
reply to oldsam
Down for me too.


kyrio
LURK MORE

join:2010-03-24
East York, ON
reply to oldsam
I'm glad someone finally decided to make a thread about it. I've been trying to log in for 22 minutes to do the same. I finally managed to make a thread in Direct.
--
technology, information and media


TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4
reply to TSI Paul
If we can get a couple IP that you guys are getting that would help us out.

Thanks,
Paul


Adam

@teksavvy.com
reply to oldsam
I am also having the same issue and I am on the London POI. Was using the google dns thinking it might have been a dns issue but reverted back to the teksavvy one and same problem.


kyrio
LURK MORE

join:2010-03-24
East York, ON
reply to oldsam
Looks like it posted before without my MTR.

|---------------------------------------------------------------------------------- --------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| LURKMORE - 0 | 948 | 948 | 0 | 0 | 5 | 0 |
| 10.126.28.129 - 0 | 948 | 948 | 6 | 8 | 34 | 8 |
| 24.156.158.161 - 0 | 948 | 948 | 7 | 12 | 105 | 15 |
| yorkmills1.cable.teksavvy.com - 0 | 948 | 948 | 7 | 13 | 120 | 8 |
| Destination network unreachable. - 100 | 948 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 212 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 217 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 217 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 212 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 216 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
--
technology, information and media


kyrio
LURK MORE

join:2010-03-24
East York, ON
reply to oldsam
I replied to the Direct thread with my IP.

Y2BNE1

join:2009-01-19
Mississauga, ON
reply to TSI Paul
# traceroute 74.125.26.94
traceroute to 74.125.26.94 (74.125.26.94), 30 hops max, 60 byte packets
1 router (192.168.0.1) 0.359 ms 0.571 ms 0.808 ms
2 10.125.28.1 (10.125.28.1) 9.267 ms 10.253 ms 10.416 ms
3 67.231.220.117 (67.231.220.117) 13.045 ms 13.936 ms 16.952 ms
4 69.165.168.158 (69.165.168.158) 14.882 ms 15.050 ms 15.157 ms
5 * * *

oldsam

join:2011-05-30
reply to TSI Paul
EDIT: apparently it's not a good idea to post my IP address publicly. Oops.


TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4
said by oldsam:

EDIT: apparently it's not a good idea to post my IP address publicly. Oops.

exactly what we are looking for.
Thanks

edit: PM me if you want as well or Post in direct forum


kyrio
LURK MORE

join:2010-03-24
East York, ON
reply to oldsam
IPs are public information, it doesn't matter if anyone knows yours (and you can always switch).
--
technology, information and media

Fayth

join:2013-04-04
London, ON
reply to oldsam
Same issue in London. At least for me anyway.

oldsam

join:2011-05-30
reply to kyrio
Oh ok, didn't know that Posted it as a direct thread anyways.

oldsam

join:2011-05-30
reply to TSI Paul
said by TSI Paul:

said by oldsam:

EDIT: apparently it's not a good idea to post my IP address publicly. Oops.

exactly what we are looking for.
Thanks

edit: PM me if you want as well or Post in direct forum

Already posted in the direct forum

recneps
Premium
join:2006-06-24
Whitby, ON
Reviews:
·TekSavvy Cable
reply to oldsam
Similar situation on Ajax POI.
I can access most sites, but not my work VPN, times out at the teksavvy POI.

At least I have web mail... don't have to drive to the office, yet.

geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable
reply to kyrio
I got issues as well. Internet is slow as hell, even though data and trace routes say otherwise. My SB6120 modem light is blinking orange for the Link as well.

said by kyrio:

IPs are public information, it doesn't matter if anyone knows yours (and you can always switch).

No you can't.... I always get the same IP address.

Tracing route to www.teksavvy.com [206.248.155.70]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  DD-WRT [192.168.1.1]
  2    10 ms     7 ms     7 ms  10.124.137.1
  3     9 ms    11 ms    11 ms  24.156.135.177
  4    10 ms     7 ms     8 ms  yorkmills1.cable.teksavvy.com [69.165.168.14]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *       14 ms  www.teksavvy.com [206.248.155.70]
 
Trace complete.
 


kyrio
LURK MORE

join:2010-03-24
East York, ON
reply to oldsam
It's getting repaired. Most of the issue is resolved for myself.

recneps
Premium
join:2006-06-24
Whitby, ON
Yep, my VPN is working again.

Hydroflux

join:2013-03-24
reply to oldsam
I'm back online, speed is back to normal. Looking good.


TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4
Great to hear things are getting back to normal.

Paul

geophilips

join:2011-09-11
reply to kyrio
Resolved for me too. But it would be good to know the reason behind this outage. For a home like mine where the phone is also Voip based, losing the connection pretty much means cutting oneself off (apart from the cell phone.)


TypeS

join:2012-12-17
London, ON
kudos:1
reply to oldsam
I was just experiencing the same issue, as I was doing all the basic diagnostic stuff and collecting data to post in Direct Forums, it well went back to normal.
Expand your moderator at work


jerrylawler

@stsn.com
reply to oldsam

Re: Cable acting very weird on the Wolfdale POI

Very spotty and weird behaviour on Dupont POI as well. Had to post this from my phone as DSL Reports is unreachable otherwise.