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TSIElizabeth
Premium
join:2012-08-20
kudos:6

[Cable Internet] Possible Routing Issue

There is a possible routing issue in the GTA area. It is currently being investigated. Thanks for your patience as we work to resolve the issue as quickly as possible.

Thanks everyone,
Liz



TSIElizabeth
Premium
join:2012-08-20
kudos:6

This should be resolved, please try power cycling your equipment to see and your connection should be reestablished.

Thanks for your patience in the matter.

Cheers!
Liz



Londonuser

@rogers.com
reply to TSIElizabeth

This issue also seems to be in London and area.



ahmmabX

@wind.ca
reply to TSIElizabeth

Does that include London too? or is that not related to it? Because it seems that there's no internet here too.


tomvalenz

join:2002-12-13
Orleans, ON
reply to TSIElizabeth

How about Orleans, Ontario? There are posts here of people, including myself with DHCP problems where our modems are not getting an IP. Can we get an update here on that TSIElizabeth? Modems have been power cycled a few times with no success. Appreciate it.



TSI Pierre
Baby, Wanna see what 300Gigs looks like?
Premium
join:2011-09-23
Chatham, ON

said by tomvalenz:

How about Orleans, Ontario? There are posts here of people, including myself with DHCP problems where our modems are not getting an IP. Can we get an update here on that TSIElizabeth? Modems have been power cycled a few times with no success. Appreciate it.

There definitely seems to be an issue in Orleans, I see 6 tickets open. Have you posted in the direct forum so we can look into this further? Thanks and apologize for this.
--
TSI Pierre - TekSavvy Solutions Inc.
Chief Operating Officer