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HeidiZim

join:2013-04-04
85128

internet issues, EVERYDAY

every single day at about 1p.m our internet loses signal
and again at night time..

we have to restart or unplug and replug our router

PLEASE HELP!!! thanks in advance


state
stress magnet
Premium,Mod
join:2002-02-08
Purgatory
kudos:6

Who is your ISP?


HeidiZim

join:2013-04-04
85128

COX



state
stress magnet
Premium,Mod
join:2002-02-08
Purgatory
kudos:6

I'm going to move this post over to the Cox forum to get you some additional help. Hang on.


HeidiZim

join:2013-04-04
85128

thank you. im not very skilled at this


Rob_
Premium
join:2008-07-16
Mary Esther, FL

Send either CoxJimR See Profile or KipAtCox See Profile an instant message, make sure they get your modem's mac address. It's sometimes called a modem's HFC address. Found at the back of the modem or bottom, depending on the model.

Only send private information to people listed in the authorized lists above.

-Rob


HeidiZim

join:2013-04-04
85128

rob where do i find these ppl to instant msge


HeidiZim

join:2013-04-04
85128

reply to Rob_
GOT IT. THANKS FOR THE HELP!


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