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postmortem

join:2006-04-28
Cedar Rapids, IA

"Put me on your do not call list" = "whatever&quo

Can these sales calls about selling phone services or VIP packages be stopped? I get them with frequency of one per week to one per month. I've clearly stated each time that I am not interested, and I've also said that wanted to be put to do not call list. Which worked for a while, and it obviously does not work anymore.

Great way to get rid of your existing customers.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:74

Re: "Put me on your do not call list" = "whatever

I've got that taken care of for you! It can take a little while for the do not call feature to populate all lists.

postmortem

join:2006-04-28
Cedar Rapids, IA

reply to postmortem
Thanks on the fast response, but for now I'll mute the phone



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:74

No problem. Let me know if you need anything else!



Tehrasha

join:2004-12-15
Vinton, IA

If only the opt-out on the 404 redirect was as permanent...

After several months of being blissfully MIA it has reared its head again. My IP address has not changed in over a year, yet I have had to reset the preference in Feb, Mar and Apr...



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:74

Hello Tehrasha,

All signals look good on this end. I did send a signal over to your modem that should have caused it to reboot. Please let me know if this gets rid of your 404 redirect pages.


postmortem

join:2006-04-28
Cedar Rapids, IA

reply to postmortem
Well you did not help. I got another call today from the same number.
This is nothing but a harassment, so I will be dropping all your services.



Anonymous
Premium
join:2004-06-01
IA
kudos:1
Reviews:
·Mediacom

said by postmortem:

Well you did not help. I got another call today from the same number.
This is nothing but a harassment, so I will be dropping all your services.

Lemme guess you will also sue for mental suffering? I guess good news for you once you have no business with Mediacom they have to honor the do not call request.
--
I speak for myself, not my employer.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:74

I did let you know that it should take some time to go through. I do apologize you received another call.


Klarth

join:2005-09-16
Joplin, MO
Reviews:
·Mediacom

reply to postmortem
Huh, they let you opt out of the incessant calling about phone service? Sign me up too, then. Does that also include the junk snail mail you guys send almost every week as well? I have to say from a marketing standpoint, sending letters with "IMPORTANT INFORMATION ABOUT YOUR ACCOUNT" plastered on the envelope, only to see another letter begging me to sign up for a service I didn't want the first 100 times you asked is not really going to make me want to use Mediacom even if we did need a landline.


CappinHoff

join:2007-01-05
Des Moines, IA
Reviews:
·Mediacom

reply to Tehrasha

said by Tehrasha:

If only the opt-out on the 404 redirect was as permanent...

After several months of being blissfully MIA it has reared its head again. My IP address has not changed in over a year, yet I have had to reset the preference in Feb, Mar and Apr...

Are you using the mediacom DNS? If so change it. Changed mine and don't get the redirect to mediacom crap.


Tehrasha

join:2004-12-15
Vinton, IA

said by CappinHoff:

Are you using the mediacom DNS? If so change it. Changed mine and don't get the redirect to mediacom crap.

Nope, Ive been using a combination of Google's DNS and OpenDNS servers for over a year.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:74

I've got that taken care of for you Klarth. I know it is to stop the calling, I'm not sure about the mail though.


CappinHoff

join:2007-01-05
Des Moines, IA
Reviews:
·Mediacom

reply to Tehrasha

said by Tehrasha:

said by CappinHoff:

Are you using the mediacom DNS? If so change it. Changed mine and don't get the redirect to mediacom crap.

Nope, Ive been using a combination of Google's DNS and OpenDNS servers for over a year.

That is odd. I've been using OpenDNS since I went with mediacom and only get O-DNS's redirect.

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