Reviews:
 ·RoadRunner Cable
 ·AT&T U-Verse
 ·VOIPo
| reply to OSUGoose
Re: Actualy said by OSUGoose:When they use that "This call may be recorded for quality assurance" Or that "this call is recorded variant" that is TWC giving a blanket authorization for both sides in recording, as you can not opt out of them not recording the call, if you try they will tell you they cant turn it off. So don't even bother to ask, just get that announcement they use on the recording.
This is not true in California. |
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| Actually the reason for that recorded message is because of California, it serves as the legal notification that the company is recording, if you don't want to be recorded don't complete the call, by completing the call you consent, per the FCC. |
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| It makes more sense when the "may" is not taken as "might" but as permissive, as in "thank you sir, may I have another", a phrase whose on-screen appearance exemplifies the usual corporation/consumer relationship. |
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