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OwlSaver
OwlSaver
Premium
join:2005-01-30
Berwyn, PA
Reviews:
·Verizon FiOS

Can I Record all CSR Calls?

So, can I record all CSR calls if I give notice that I am recording and get their message that 'this message may be recorded' on my tape? I would say something like:

I may record this call for future legal action.

I wonder how many hang ups I would get.


morbo
Complete Your Transaction

join:2002-01-22
00000

said by OwlSaver:

I wonder how many hang ups I would get.

100% hang ups. I have spoken to a call center employee, and if you state this they will hang up. It is in their script.

steevo22

join:2002-10-17
Fullerton, CA

reply to OwlSaver
As long as they are recording and you record their notice to you, you do not need to give them any other notice.


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