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ChristiMC

@comcast.net

[WIN7] Windows Base Filtering Engine Missing

Hi All,

I recently had an issue that was dealt with through the Security Cleanup Forum. After making sure my computer was "clean", I uninstalled the Comcast Constant Guard and only installed the Norton as per the suggestion of my helper. I am getting an error message (5013,3)when using it. When I follow the instructions, to check for my Windows Base Filtering Engine, it appears to be missing. How do I go about reinstalling this service? Hope I posted this in the correect forum. Thanks for any help you can give me!


ultram
Premium
join:2002-12-25
Wildwood, FL

Solved: Missing Base Filtering Engine in Windows 7
December 12th, 2011 admin Leave a comment Go to comments

UPDATE 21 Jan 2012: If you are missing just BFE, the information below should be helpful. However, if you are missing BFE, Windows Firewall, Security Center and a couple of other services after a virus infection, you are going to need a more comprehensive security services fix. The second post by Farstrider (that starts gyou can also try this:h works great. After getting the Norton 5013,3 error on yet another customer computer, I found this solution fixed the Norton problem without requiring me to reinstall the OS. HOWEVER, even still the Security Center service was still not starting, fixing that required me to download and run the Security Center registry entry from here (reboot afterward). Good Luck.

It looks like there is a virus now that can take out the Base Filtering Engine Service in Windows 7, and I suppose then in Vista and XP as well. I noticed this problem on a computer that I removed a virus from. Everything looked fine until I went to install Norton Antivirus and it barfed with an error message about Error g5013,3. The instructions to fix the problem included restarting the Base Filtering Engine Service but oops, it wasnft even there. As it turns out, the fix for this is easier than you might think.

The fix I used was to recreate the BFE service entry in the registry, which had been deleted. The registry entry that needs to be recreated is:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE

According to this Microsoft Technet article, you can just export the key from a working machine of the same OS and import it (just double click on the exported and moved .reg file) into the problem machine. I can tell you this absolutely worked like a charm for me.

WordPress wonft let me attach a copy of my Windows 7 x64 BFE entry, but if you need one, this link should work, otherwise leave a comment and Ifll try and mail it to you..

Categories: Uncategorized Tags: 3", Base Filtering Service, BFE, Norton Error 5013, virus
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KikiC

join:2012-02-05

I just instant messenged you with my email address. Also, I may need a little hand-holding once I have the BFE link..not quite sure what to do with it once I have it.


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