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Celad

join:2013-04-05

New DSL

Just switched to DSL from a WISP and (almost) everything is OK so far. Frontier has a $19.99 promotion and no modem rental fee like the last time I checked, so I felt compelled to try it. It should actually save me money overall and give more consistent download speeds (I hope), plus CID and CW and some LD (a $8.49/mo upgrade), which we didn't have on our previous basic plan. I'm 2 mi. from the DSLAM, but out in the country with no interference and not too many connections in between.

The only problem is we have our cordless phone's base wall mounted (and I don't want to move it) and we get a buzz on it whenever we use it. It's RFI, I guess, because it goes diminishes and becomes inaudible (to my senior ears ; - ) when the base is moved away from the wall mount. It also feeds through the line and can be heard on another, corded, phone, but not as loud, even when the cordless is hung up. The buzz on the corded phone gets louder if the cordless is picked and also on the call.

The wall-mount DSL filter is a Suttle 630LCU-50E, and the cordless phone is a 5.8 Ghz AT&T E5912B.

I've tried shielding it with aluminum (aluminium for you Brits ; - ) between the phone and the wall-mount filter, and even grounding the (negative) shell on the plug from the phone's AC adapter.

Is there another wall-mounted filter out there that would solve this, or do I have to experiment by swapping in different phones with different frequencies (boo!)? I'm somewhat knowledgeable in electronics and I'd be willing to open the phone to see if I could install a capacitor somewhere, if someone might be able to advise. I'd rather that than the random swapping of phones with multiple trips to town.

Thanks for your attention!


beck
Premium,MVM
join:2002-01-29
On The Road
kudos:1

Any phone/base/thing that is plugged into a phone jack needs to have a filter on it. So, it might not be the phone in the wall jack causing the problem, but another phone/base/thing.



tp0d
yabbazooie
Premium
join:2001-02-13
Carnegie, PA
kudos:4

Sounds like you have crappy wiring in the house, or a crappy fone causing the issue..

Try unplugging each fone one at a time, and make test calls. If you can isolate the problem fone, then you know which to change..

Does the DSL modem have integrated wireless? This can mess with cordless fones..

Installing a NID or demarc DSL splitter is the best bet for the highest voice and data quality. You would need to run a new cat3/5 feed from the fone line entry to the modem though. Not tough, but requires a bit of skill.

Heres a surface mount splitter --

»www.ebay.com/itm/DSL-POTS-splitt···2adde965

and a NID mounted splitter

»www.ebay.com/itm/DSL-POTS-Filter···2a36413b

-j
--
if it aint broke, tweak it!!
currently on FiOS (kick aZZ!)


luisortega

join:2010-08-31
Osceola, IA

If you go with anything on the outside of the house I'd check with your telco about having them do it. We had a new NID with splitter put on last fall and it only cost us $20 for the service call.


Celad

join:2013-04-05

reply to Celad


AT&T E5912B
I've found a solution, but not ideal, but way better than trying other phones... When I was troubleshooting further, I had an inline splitter rather than the wall-mount and discovered that the phone did not buzz when held in close proximity to it. The pigtail on the splitter is long enough to mount the phone on the wall jack. So, other than the appearance of the splitter sticking out the side, we're good.

(Since the phone base can be configured for desk or wall-mount, there's a mounting bracket that leaves a void behind the phone that looks large enough for a single jack inline filter, but not the two-jack splitter. Hopefully when I get one, we'll have the aesthetic problem solved, as well. ; - )

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