TypeS
join:2012-12-17
London, ON | reply to bbarnett
Re: Maintenance period -> No warning! Excessively Long! How many other ISPs even bother to mention they're going to conduct maintenance?
You're blowing this out of proportion. |
|
| In my 10+ years with Videotron, I've had one 2 hour outage, and one 30 minute period of downtime.
Outside of that, and downed lines due to storms, etc?
Just a few blips here and there, every few months. 5 minutes this quarter, 3 minutes the next, etc.
I ping various IPs on a regular basis, so I know how good that uptime is.
So, Videotron doesn't need to give me notice. Why? Because they know how to do maintenance, without bringing the whole house down.
Maybe Teksavvy is the same way? Of course, if Teksavvy would communicate what is meant by a maintenance period, I'd know whether or not I should expect my connection to be down for 4 nights, 5 hours each, or if I should probably just experience a blip! |
|
 Txbronx cheers from cheap seatsPremium
join:2008-11-19
kudos:3
 ·FreePhoneLine
 ·Rogers Hi-Speed
 ·TekSavvy DSL
| reply to TypeS
said by TypeS:How many other ISPs even bother to mention they're going to conduct maintenance?
You're blowing this out of proportion.
Absolutely agree. Unless it's a business account. Then i'd have expected much more notice.
My data center gives us a 2 week heads up and expected downtime. They are constantly upgrading the network but i have a business relationship with them so i expect that kind of notice.
Residential lines, lucky for 2 days. At least they said something. Business? I cannot confirm if they gave more notice to their business side. |
|
| reply to TypeS
said by TypeS:How many other ISPs even bother to mention they're going to conduct maintenance?
You're blowing this out of proportion.
No, he's not. |
|
TypeS
join:2012-12-17
London, ON Reviews:
·TekSavvy Cable
| said by MaynardKrebs:said by TypeS:How many other ISPs even bother to mention they're going to conduct maintenance?
You're blowing this out of proportion.
No, he's not. Care to explain why?
Oh wait... you're the one who wrote a post asking how an ISP like TSI would guarantee redundancy, nevermind. 
If you don't understand how the OPs frustration out of tone with the issue, you don't know much bout ISPs or IT then.
Marc, as I said on IRC, you'd be best off not notifying. You had the best intentions in mind, but just like with Outage Reports, miserable people want to only focus on the negative and hold it against TSI. |
|
| said by TypeS:said by MaynardKrebs:said by TypeS:How many other ISPs even bother to mention they're going to conduct maintenance?
You're blowing this out of proportion.
No, he's not. Care to explain why? Oh wait... you're the one who wrote a post asking how an ISP like TSI would guarantee redundancy, nevermind. If you don't understand how the OPs frustration out of tone with the issue, you don't know much bout ISPs or IT then. Having designed and implemented fault-tolerant applications & disaster recovery for several of the largest financial institutions in Canada, and one of the global top 5 financial institutions - where downtime can be measured in millions (or even tens of millions) of dollars per minute, I have more than an inkling about IT & redundancy.
Thanks for playing. |
|
TypeS
join:2012-12-17
London, ON Reviews:
·TekSavvy Cable
| said by MaynardKrebs:Having designed and implemented fault-tolerant applications & disaster recovery for several of the largest financial institutions in Canada, and one of the global top 5 financial institutions - where downtime can be measured in millions (or even tens of millions) of dollars per minute, I have more than an inkling about IT & redundancy.
Thanks for playing.
You clearly don't from your posts here on forums, keep posting the FUD though. |
|
|
|
