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bbarnett

join:2013-04-06

reply to TypeS

Re: Maintenance period -> No warning! Excessively Long!

In my 10+ years with Videotron, I've had one 2 hour outage, and one 30 minute period of downtime.

Outside of that, and downed lines due to storms, etc?

Just a few blips here and there, every few months. 5 minutes this quarter, 3 minutes the next, etc.

I ping various IPs on a regular basis, so I know how good that uptime is.

So, Videotron doesn't need to give me notice. Why? Because they know how to do maintenance, without bringing the whole house down.

Maybe Teksavvy is the same way? Of course, if Teksavvy would communicate what is meant by a maintenance period, I'd know whether or not I should expect my connection to be down for 4 nights, 5 hours each, or if I should probably just experience a blip!

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