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bbarnett

join:2013-04-06

reply to nitzguy

Re: Maintenance period -> No warning! Excessively Long!

So, your entire response is that ISPs are unreliable, therefore, I should not be concerned when ISPs give short notice, with little info, about extended periods of downtime?

Sorry, that's a non-starter.

If an ISP does that too often -- I switch ISPs.

You know, here's an example of an informative maintenance period notice. It should be noted that this notice was sent on the Friday before. Not a lot of notice, but then again, there isn't a week's worth of maintenance planned either. Further, there are three business day's worth of notice involved.

----
Hello,

In a continuing effort to improve our systems, we are planning a series of
upgrades/changes over the next 4 to 6 weeks. These changes are to increase
the capacity of our network as well as add additional redundancy and
security. For this first maintenance window, on Tuesday May 22, 2007,
starting at 12:00 AM up to 6:00AM Eastern Standard Time, we anticipate
possible disruptions in service of one to two hours.

During this time, all services may be affected including but not limited
to:
Dial up, DSL, co-location, hosting, and dedicated connection clients.
----------

Guess who sent this?

That's right, Teksavvy.

What do I see above?

Well, I am informed as to what I should expect during the maintenance period. What the expected outcome is. What services will be affected.

In the current notice, it simply says "4 nights, 1 to 6am, afterwards you should have normal usage".

I know you want to defend Teksavvy... but, they aren't your tribe. They don't protect you while you sleep, from bears and wolves, and they don't sing songs with you around campfires.

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