| [DSL] Download/Upload bandwith cap and Monthly Invoice Hello.
I would like to know if nnly download or both download/upload count for bandwith cap for 75GB and 300GB DSL plan?
Do you send monthly nnvoice so we can pay with check or do you only accept credit card?
Thanks! |
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| Both download + upload count towards your monthly bandwidth cap.
Can't really comment on the second part, but I have it setup with my credit card and they withdraw money from it at the end of each month. It's real simple, and there are no surprises on your bill unlike what we're used to with Bell and Rogers.. |
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TypeS
join:2012-12-17
London, ON | reply to Liri
Download only counts. |
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 nanookPremium,MVM
join:2007-12-02 | said by TypeS:Download only counts.
Oh? |
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TypeS
join:2012-12-17
London, ON Reviews:
 ·TekSavvy Cable
1 edit | That just the usage tracking tool, when they count bandwidth towards your cap, only download counts and only extra download bandwidth will be billed.
EDIT: Asked a rep and they said the download only is an upcoming change once all the new stuff is ironed out.
Kind of getting confusing around here lately.  |
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| It is not confusing at all. It has been clarified that download only starts when you get new pricing, perhaps more accurately when you get an email notice about the new pricing. |
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TypeS
join:2012-12-17
London, ON | Well Bell's new pricing is live now and I asked, and the answer was both count (for now). |
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Reviews:
 ·voip.ms
| reply to TypeS
said by TypeS:EDIT: Asked a rep and they said the download only is an upcoming change once all the new stuff is ironed out.
Kind of getting confusing around here lately.
Not criticizing you - only what you've been told. What the devil does "once all the new stuff is ironed out" mean exactly? I've seen at least one post from TSI suggesting that "only downloads count" was already in effect. Gonna find it now because I relied on that information to upgrade service and to plan my usage for this month.
said by bbiab:It is not confusing at all. It has been clarified that download only starts when you get new pricing, perhaps more accurately when you get an email notice about the new pricing.
What e-mail notice? I've already upgraded and do not expect nor have been warned to expect additional e-mails changing the terms of service. Yes, this situation is confusing. |
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Reviews:
·TekSavvy Cable
| reply to Liri
said by Liri :Do you send monthly nnvoice so we can pay with check or do you only accept credit card?
There are options other than credit card but cheque is not one of them. Pre-authorized debit is available, and I believe online bill pay is too.
--
Taylor Byrnes |
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TypeS
join:2012-12-17
London, ON | reply to QuantumPimp
The "ironing out" part were the reps words, not mine. So I don't know, I guess all the new stuff going on? ATPIA Migration, New Rates, expansion out west, etc. |
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| reply to Liri
Thanks that is what I thought too that it was just the download.
The reason why I would like to know if TekSavvy send the invoice at home it because I would like that the others members of my family has the responsability to pay the internet too. |
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nanookPremium,MVM
join:2007-12-02 | reply to QuantumPimp
said by QuantumPimp:What the devil does "once all the new stuff is ironed out" mean exactly? I've seen at least one post from TSI suggesting that "only downloads count" was already in effect. It could mean that TekSavvy's claim that "only downloads count" is correct and currently in effect and that their comment about "once all the new stuff is ironed out" refers in part to fixing the bandwidth usage reporting to reflect that reality.
N.B. But I'm not brave enough to go over 300GB in April to find out if my theory is correct  |
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| reply to QuantumPimp
said by QuantumPimp:said by TypeS:EDIT: Asked a rep and they said the download only is an upcoming change once all the new stuff is ironed out.
Kind of getting confusing around here lately.
Not criticizing you - only what you've been told. What the devil does "once all the new stuff is ironed out" mean exactly? I've seen at least one post from TSI suggesting that "only downloads count" was already in effect. Gonna find it now because I relied on that information to upgrade service and to plan my usage for this month. said by bbiab:It is not confusing at all. It has been clarified that download only starts when you get new pricing, perhaps more accurately when you get an email notice about the new pricing.
What e-mail notice? I've already upgraded and do not expect nor have been warned to expect additional e-mails changing the terms of service. Yes, this situation is confusing. For me, everything was ironed out when I finally got the email telling me I would be paying a different amount now. |
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