| reply to Satch
Re: TWC International Phone Service Options And Questions? Hi Satch, any customer with TWC Digital Phone can subscribe to an International Calling Plan( or the new Global Penny Plan, according to website). There are customers who only have phone, or phone and cable, or phone and internet. I used to set up International Calling for customers, and handled bills and complaints. The big thing to remember: Are you calling a mobile phone? And, which countries are you calling? And how many minutes? Would you use 1000? AND ARE YOU CALLING A MOBILE PHONE? I re-emphasize this because
customers would have huge bills when they did not understand the exact restrictions of IOP. I assume the Global Penny Plan could run into the same problems. It certainly looks like a good alternative, depending on which countries are called.
1)Yes, if you call a country not on the list, you pay the regular calling per minute price as listed. Not the discounted penny rate on the left.
2)I do not recall Triple Play customers getting IOP for $10, unless it was a short term promo. Again, not all Digital Phone customers have the Triple Play. |
