Inside Insight → [DVR] DVR HDTV Sports Channels

Just added a regular DVR to a TV with Insight Cable. Worked fine at first, but while inputting codes to program the remote, the DVR stopped picking up the HD channels for ESPN, Fox Sports, and a couple of other channels. Can still get the regular (non HD) channels for these stations. Screen shows a message about needing a subscription to access (which we have). Tried powering down the DVR, reconnected the cable to DVR and HDMI connection to TV. Still cannot get the HD version of about 5 channels. Any suggestions/ideas about this problem?

You might have to call Insight and let them send a signal to your box to reset it.

With the new phone tree you should be able to have it send a "hit" to correct that.