Time Warner Cable: We Can Record You, You Can't Record Us > Time Warner is better

reply to IowaCowboy

Re: Time Warner is better

I've dealt with their support on behalf of my grandma up in Maine and her bill is much more reasonable than my bill with Comcast. And I've actually have gotten things fixed on the first call to TWC vs several or more with Comcast. And TWC has better CSRs that are actually located in Maine. I got so fed up with Comcast that I kicked them to the curb for everything except Internet (DirecTV for TV and VZ for home phone).

Comcast may have better product offerings but TWC has better customer service and pricing.

If I could choose between the two cable operators, I'd take Time Warner.

There have been threads on DSLR about service going downhill where Comcast took over Time Warner systems during the Adelphia liquidation.
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I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner and I currently have DirecTV. They are much better than broadcast TV.

I have not and will not cut the cord.