| 3 months of frustration and 4 new modems now what?????????? Yes, the NVG-510 debacle is wearing me down.
Fourth new modem runs good for a few days (2-4 days tops) then the green lights just freeze up and no internet connection. I have to do the 'unplug and wait ten seconds routine'.
I do not want to call this in again because the techs get dinged for repeat calls within the 30 days initial service call.
The box has a straight CAT-5 cable run from NID to jack in home office no splices. all three different techs swear up and down the line is good. When I'm at work they tell wife something about clearing cookies in the browser I call Bull$hit..!!! on this.....
I got off Vonage to remove from the equation of trouble shooting. Moved cordless phone and made sure it is about 5 feet away from modem which sit on top of book case, about 6 foot off the floor.
I'm using a Belkin Range Extender (F9K1106 Dual-Band Wireless Range Extender) and did the firmware update and reset it to factory default. I thought this did the trick since it worked well for about 3-4 days w/o fault.
Well now we are back to square one.
Modem still freezes and I cannot connect with apps on DVR/DVD player which have CAT-5 connections at the Belkin Range Extender.
I have modem set to channel-7, 100% power WPA-2 security with B/G/N settings.
Once this is posted I will change to the B/G settings only and see what happens until I get a reply from some seasoned tech heads.......
Thanks for the pending help have a good Sunday evening!
C-man.... |
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| It sounds like your issue could be outside, you could be on a bad port which an cause havoc on modems. Do you know if any of your neighbors are having the same issue? |
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| reply to Chinookman
Yeah it sounds like it may be an outside problem. You say the green lights just freeze up and you lose connection?
I would think the "link" light(s) would start blinking red when that happens. Does your home network stop working completely too?
Around here the tech's give you their cell number before leaving so you can call them if you still have trouble, instead of going through the system. And if you do go through the system they'll say on the report that it was an inside problem etc and tack on the 49 dollar service call fee to cover themselves (leaves you frustrated if you don't know what's going on, but that fee is usually easy enough to have credited back) |
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