said by lapedrera1:WIFI access is the only method of communication that is possible for me, as I have no home internet.
As per location policy, cell phones are not permitted where I am in attendance.
Rather than making ignorant comments, it may be better to refrain until you have the entire range of information.
I completely disagree, as I have been in communication via this forum (as well as one other one - where it was not advisable to go through for communication - as replies are not permitted unless it is a new review) in order to get this resolved. You can refer to my complete threads, including ones with Mr. Rocca to arrange things.
I do have the range of information, and believe me this isn't ignorance, it's common sense. I could fire out a few ignorant comments if you like, but so far I've only spoken what forward, rational thinking people would say.
This is a 3rd party forum, nothing "offical" to do with start at all, and Rocca comes here as a courtesy to his customers, not a privilege. So saying your hashing it out on here is irrelevant, he's reached out his olive branch many times and you've had every excuse in the book as to why you couldn't make a simple phone call. You were able to, however, go out of your way to find wifi access, go online to a 3rd party message forum and make pointless complaints that could have been fixed with a few minute phone call. But I guess it's ignorant of me to assume you actually wanted the simple solution of making a single call and straightening things out, rather than spending days posting on a message forum.