said by JS : said by wifi4milez:
Back to the original question, is there a confirmed way of using this service when you are not in the same physical location as the Verizon equipment?
Yes, a VPN works, I have one setup on my Synology Diskstation. My sister wanted to use the app when not at home as well and she said it works fine. I will admit though, I haven't tried it personally.
If you (or someone) else can personally confirm this works, as well as the specific setup, that would be great.