This past Wednesday I ordered uverse internet only. No phone or TV service. Del install. I received the modem on Friday.
I was given two different activation dates. One for tomorrow when I placed the order online. A second date for yesterday on the packing slip received with the modem. .
Tried the self install last night and again this morning. Both times the modem failed to connect.
How can I be sure which is the true activation date?
Further confusion is added as the backing slip has a different order number than what I originally received online.
When I search my order status online using my uverse acct #, the activation is listed as tomorrow. When I search by the original order number, the activation info is not there. Looking at the packing slip, it says yesterday.