said by markdweaver:Really? I've got a business to run that depends on internet connectivity and CL has no idea whats wrong or where the problem is or when it's going to be fixed.
Yes, really. You are not CenturyLink's customer. They have no interest in helping you with an issue you have through another company. The only thing they are interested in is your business. It's not likely that your problem will be resolved any quicker, it's just that at least they can tell you exactly what is going on and what is being done to fix it. That's the price you pay with a DSL reseller.