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Locutus65
Why bother?
Premium
join:2001-05-24
Houston, TX
kudos:2
Reviews:
·Comcast

[WIN7] BSOD issues

I'm running Win7 Home Premium.
For some time now I've been getting random BSODs
I've looked at the most recent dmp file but I'm not sure what to make of it. Here's a screenshot of the .dmp if anyone can help.
Thanks in advanced!



--
Today I saw something that reminded me of you. But don’t worry, I flushed and everything went back to normal.


norwegian
Premium
join:2005-02-15
Outback


Having a quick look at the error:

0x0A, IRQL_NOT_LESS_OR_EQUAL

There seems to be quite a few options on how to fix this, and when it happens could define what you need.

There are:
Errors in fast user switching
Error in Hibernation (S4) that there is a hot fix for
Driver corruption
Anti Virus - which could be listed as driver corruption
Hardware errors such as memory, cpu, motherboard

Can you tell a little more about what is happening when it happens?
Is anything similar to what I've said listed in the Event Viewer before the crash?
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke



auggy
Premium,Mod
join:2001-12-24
Brockville, ON
kudos:18
reply to Locutus65

Also, can you zip up the minidump files in the C:\Windows\Minidump folder and attach to a post in this thread.

If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop



Locutus65
Why bother?
Premium
join:2001-05-24
Houston, TX
kudos:2
Reviews:
·Comcast
reply to Locutus65

downloadMinidump.zip 132,469 bytes
It seems to be fairly random although I notice it often when I watch a Youtube video. But sometimes my system will BSOD and reboot when I'm not even using it.
Today it BSOD'd when I was simply surfing the web.

Here are all the dmp files from c:\windows\minidump.
BTW, you can't even copy the .dmp files to another location without dropping UAC all the way down
--
Today I saw something that reminded me of you. But don’t worry, I flushed and everything went back to normal.


norwegian
Premium
join:2005-02-15
Outback

Initially one of the errors is related to AVG. Web browsing maybe affected to if that is the case.

==================================================
Dump File         : 041713-50343-01.dmp
Crash Time        : 18/04/2013 7:19:37 AM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 0x86329be0
Parameter 2       : 0x00000005
Parameter 3       : 0x00000001
Parameter 4       : 0x82c4be30
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+40c9b
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+40c9b
Stack Address 1   : ntkrnlpa.exe+39e30
Stack Address 2   : amdk8.sys+1bb6
Stack Address 3   : ntkrnlpa.exe+772ad
Computer Name     : 
Full Path         : C:\Users\Roaring-40s\Desktop\Minidump\041713-50343-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 159,448
==================================================
 
==================================================
Dump File         : 041013-40578-01.dmp
Crash Time        : 18/04/2013 7:19:37 AM
Bug Check String  : 
Bug Check Code    : 0x00000101
Parameter 1       : 0x00000060
Parameter 2       : 0x00000000
Parameter 3       : 0x807c5120
Parameter 4       : 0x00000001
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dec2c
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+dec2c
Stack Address 1   : ntkrnlpa.exe+7aecf
Stack Address 2   : ntkrnlpa.exe+7a51e
Stack Address 3   : ntkrnlpa.exe+7a3cb
Computer Name     : 
Full Path         : C:\Users\Roaring-40s\Desktop\Minidump\041013-40578-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 159,400
==================================================
 
==================================================
Dump File         : 040413-45671-01.dmp
Crash Time        : 18/04/2013 7:19:37 AM
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x8edbb75b
Parameter 3       : 0xa5fab5c4
Parameter 4       : 0x00000000
Caused By Driver  : avgidsdriverx.sys
Caused By Address : avgidsdriverx.sys+f75b
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : 32-bit
Crash Address     : avgidsdriverx.sys+f75b
Stack Address 1   : avgidsdriverx.sys+10e87
Stack Address 2   : avgmfx86.sys+8cdc
Stack Address 3   : avgmfx86.sys+3ebf
Computer Name     : 
Full Path         : C:\Users\Roaring-40s\Desktop\Minidump\040413-45671-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 159,400
==================================================
 
==================================================
Dump File         : 032813-46406-01.dmp
Crash Time        : 18/04/2013 7:19:37 AM
Bug Check String  : 
Bug Check Code    : 0x00000101
Parameter 1       : 0x00000060
Parameter 2       : 0x00000000
Parameter 3       : 0x807c5120
Parameter 4       : 0x00000001
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+debdc
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+debdc
Stack Address 1   : ntkrnlpa.exe+7ae8f
Stack Address 2   : ntkrnlpa.exe+7a4de
Stack Address 3   : ntkrnlpa.exe+7a38b
Computer Name     : 
Full Path         : C:\Users\Roaring-40s\Desktop\Minidump\032813-46406-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 159,400
==================================================
 
==================================================
Dump File         : 031913-44109-01.dmp
Crash Time        : 18/04/2013 7:19:37 AM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 0x56001ab9
Parameter 2       : 0x00000005
Parameter 3       : 0x00000000
Parameter 4       : 0x83920646
Caused By Driver  : nvstor.sys
Caused By Address : nvstor.sys+4646
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+40c7b
Stack Address 1   : nvstor.sys+4646
Stack Address 2   : nvstor.sys+fdd5
Stack Address 3   : nvstor.sys+298c
Computer Name     : 
Full Path         : C:\Users\Roaring-40s\Desktop\Minidump\031913-44109-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 159,400
==================================================
 
 

--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke



auggy
Premium,Mod
join:2001-12-24
Brockville, ON
kudos:18
reply to Locutus65

Also, with the error involving the AVG driver the process that crashed was nmsrvc.exe, which is a Network Magic process so there may be a clash between AVG and Network Magic.

You could uninstall, at least temporarily, both AVG and Network Magic and see if it makes a difference.

Consider alternative security software such as Microsoft Security Essentials and Windows built-in firewall.

Also, there is one older driver that may be an issue and that is the ultra.sys which appears to dated Oct 9, 2002.

The ultra.sys is mentioned the following link as the cause of an IRQ_NOT_LESS_OR_EQUAL error:

»www.techsupportforum.com/forums/···200.html

If you a similar setup as in that link the ultra.sys could be an issue.

Also, the nvstor.sys appeared to cause a DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) error so you may want to reload the chipset driver.

Also, there were two CLOCK_WATCHDOG_TIMEOUT (101) errors indicating a "hung processor":

»technet.microsoft.com/en-us/query/ff557211

Consider updating the BIOS to version 1.60 which is listed to "Update CPU code".

Also, check the Event Viewer System logs for any errors or warnings that may indicate hardware issues.

Are you over-clocking in any way?



Locutus65
Why bother?
Premium
join:2001-05-24
Houston, TX
kudos:2
Reviews:
·Comcast
reply to Locutus65

Thanks for all the replies!
I'm not overclocking at all.
Hard to give up AVG, it's been a great program for years. I can do without Network magic though. I think I'll start there. I'll also flash my bios and see if I can find updated ultra.sys.
--
Today I saw something that reminded me of you. But don’t worry, I flushed and everything went back to normal.