dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
43
share rss forum feed view:
normal

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2

3 edits
reply to Jon Geb

Re: [X1] Xfinity X1 now available to New Customers

said by Jon Geb:

Is X1 an OTA update to existing boxes?

I just got hooked up today and assumed I would have X1... Little did I know.

What cable box do you have? Other than a small test group in New Jersey and New Hampshire, the most recent public information we have from Comcast (from January) is that the X1 Guide is not being pushed out to any boxes other than the official X1 hardware already in use.

Comcast has rather non-time specific plans to eventually put the X1 software to capable boxes (i.e. RNG designated boxes), but realistically don't expect that until late this year or next year.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15

1 edit
said by SpHeRe31459:

Comcast has rather non-time specific plans to eventually push the X1 software to capable boxes (i.e. RNG designated boxes), but realistically don't expect that until late this year or next year.

The most recent statement that I have seen about this is in this post »forums.comcast.com/t5/XfinityTV-···1#M72799 earlier today from Ted Hodgins, in the "New Features for Scientific-Atlanta/Cisco Cable Boxes" thread on the Comcast Help and Support Forum:

"The X1 Experience can work on a Cisco RNG 200 and RNG 200N cable box. We have plans to offer the X1 Experience on the Cisco RNG 200 series in some areas later this year."

However, I think it will not be "pushed" to already-deployed boxes, but will require, like for On-Screen Guide 2.0, that you "swap any existing Cisco RNG boxes in your home or arrange to get new boxes from your local Comcast service center."

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
Yeah so that pretty much just reiterates what he said in January.

Has he posted any info about Moto areas? (I know that specific thread is about the ongoing Cisco/SA guide saga) There's plenty of X1 capable Moto and Pace hardware around.

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to telcodad
said by telcodad:

However, I think it will not be "pushed" to already-deployed boxes, but will require, like for On-Screen Guide 2.0, that you "swap any existing Cisco RNG boxes in your home or arrange to get new boxes from your local Comcast service center."

Yeah I see someone just asked for clarification in that thread. Interested to see the answer.

I would imagine at first you would need to do an equipment swap, because there's no way they're going to push a complete (and much larger than ever before) guide software update out. For example it's just insane to try and do that over the OOB.

But eventually you'd think they'd work out some strategy for pushing it out since Ted has said repeatedly that the end goal is to move all capable hardware to X1 and move i-Guide to it's rightful legacy status.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
reply to SpHeRe31459
I believe just about any RNG box from Motorola, Cisco and Pace would be able to support the X1 guide, but I can't find a specific post from him stating that.

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
said by telcodad:

I believe just about any RNG box from Motorola, Cisco and Pace would be able to support the X1 guide, but I can't find a specific post from him stating that.

I should clarify, we both know the hardware is capable. I meant any rollout information. So far his comments have all been focused on Cisco hardware, but that could of course simply be because it's in a Cisco thread...


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
reply to SpHeRe31459
said by SpHeRe31459:

Has he posted any info about [rollouts to] Moto areas? (I know that specific thread is about the ongoing Cisco/SA guide saga) There's plenty of X1 capable Moto and Pace hardware around.

I've just found this post »forums.comcast.com/t5/XfinityTV-···3#M63839 so far, in which it says:
The long term plan is to get all of our newest cable boxes (regardless of hardware manufacturer or geography) onto a common guide starting in 2013 to provide a more consistent experience. That is underway.
:
--------------------------------------------------------------------------------
Ted, will my DCX3501 get the On-Screen Guide 3.0 (the X1 Experience) in the future or do I have to get the Pace box and a Tech sent to my house?
--------------------------------------------------------------------------------
Later in 2013 we plan to deliver the X1 Experience on some of our newer existing in-home boxes in some areas. Currently that is not the case.

If you want the X1 Experience now, then you would need to have new boxes and have them professionally installed.

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
Ahh there we go all chatter's been in the SA stuff, so I would just have had to look further back in time, but it's good to see someone ask about Moto stuff. I assumed it's the same answer since they're all RNG boxes, but you never know with Comcast...


cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3
reply to SpHeRe31459
Push is technically possible with DSG active. OOB command would inform the box to turn on DSG mode. DOCSIS modem in box does a hunt and acquires a 2-way communication with the CMTS. It registers with the CMTS and the docsis-tunnel configuration in the CMTS routes its traffic appropriately as its configured to know the difference between cable modems and set top boxes.

Once locked onto a 38.8mbps data channel, pushing X1 is now possible.

Look at it this way... DirecTV updated the UI to HD over the air. Andorid phones update over the air. iPhones now update over the air. Anything is possible... just have to write proper code to do so.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
Well, while it may be "technically possible," in this post »Re: New Guides for SA/Cisco Areas (Info from Ted Hodgins Blog) from the "New Guides for SA/Cisco Areas" thread, Ted Hodgins had this explanation for why they wouldn't push OSG 2.0 out to existing, in-home boxes:
... it's fairly technical, but to keep the explanation simple, the new On-Screen Guide 2.0 is delivered to our newest cable boxes via a different and newer protocol and technology (called OCAP or tru2way).

The RNG 200 that you have in your home today is not assigned to the tru2way mode and can't be easily flipped or changed into that mode and preserve your current DVR recordings, favorites and other user configurable settings which would be a bad customer experience.

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
said by telcodad:

Well, while it may be "technically possible," in this post »Re: New Guides for SA/Cisco Areas (Info from Ted Hodgins Blog) from the "New Guides for SA/Cisco Areas" thread, Ted Hodgins had this explanation for why they wouldn't push OSG 2.0 out to existing, in-home boxes:

... it's fairly technical, but to keep the explanation simple, the new On-Screen Guide 2.0 is delivered to our newest cable boxes via a different and newer protocol and technology (called OCAP or tru2way).

The RNG 200 that you have in your home today is not assigned to the tru2way mode and can't be easily flipped or changed into that mode and preserve your current DVR recordings, favorites and other user configurable settings which would be a bad customer experience.

Yep that makes sense. The guide software is completely different, it isn't just an incremental update. I assume it requires activating the Tru2Way middleware and loading the guide software with it. i-Guide is in no way Tru2way enabled of course, since fundamentally it's the same software as it was in 1999.

So it would require a complete reset of the software on the box. That would come as quite a surprise to people. (Though personally if I were warned with plenty of time, I'd be fine with it.)
I still hope they figure out how to transition though, I mean it's supposed to be their goal to move all capable hardware forward and make i-Guide their legacy guide. Most people aren't going to swap boxes "just because" - most people don't even know or care that there is a much newer/nicer UI.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15

1 edit
reply to SpHeRe31459
said by SpHeRe31459:

said by telcodad:

However, I think it will not be "pushed" to already-deployed boxes, but will require, like for On-Screen Guide 2.0, that you "swap any existing Cisco RNG boxes in your home or arrange to get new boxes from your local Comcast service center."

Yeah I see someone just asked for clarification in that thread. Interested to see the answer.

Well, Ted just provided the "answer" »forums.comcast.com/t5/XfinityTV-···3#M72883 , but he didn't give any more detail about how they will "deliver" the X1/OSG 3.0 guide to existing, in-home boxes:
From ComcastTeds
4-18-2013 2:00 PM

--------------------------------------------------------------------------------
7bpc wrote:
... Will the X1 Experience require a professional installation or will it be upgraded as the s26 guide was?
--------------------------------------------------------------------------------

Later this year, we have plans to deliver the X1 Experience on some of our newer existing in-home boxes in some areas.

Our newer boxes in our Cisco/Scientific-Atlanta areas are currently the RNG 150, 150N, 200 and 200N.

If you want the X1 Experience now (and you are in an area where it is available), then you would need to have new boxes and have them professionally installed.

The longer term plan is to get all of our newest cable boxes (regardless of hardware manufacturer or geography) onto a common guide this year to provide a more consistent experience. That process is underway.

The X1 Experience is working today with customers in both our Motorola and Cisco footprints.

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
Great... no details in the least... maybe when it gets closer he actually feel like sharing the details...


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
said by SpHeRe31459:

Great... no details in the least... maybe when it gets closer he actually feel like sharing the details...

Yeah, even when Jim184 See Profile tried to extract some further details about it, in a later post that thread »forums.comcast.com/t5/XfinityTV-···5#M72896 , all Ted would say is:
To be clear, I said that we expect to have the X1 Experience on some of the Cisco RNG boxes in some areas later this year.

We aren't prepared to announce locations, timing or other details beyond that at this time.


mikedz4

join:2003-04-14
Weirton, WV
so does he mean no Motorola/arris systems will get the x1 guide?


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
said by mikedz4:

so does he mean no Motorola/arris systems will get the x1 guide?

No, just that it was a quote from a thread about SA/Cisco box guide updates.

The latest Motorola/ARRIS boxes are also supposed to be able to get the X1 guide. See: »Re: [X1] Xfinity X1 now available to New Customers